I originally called for an exam and cleaning and when I came in only got xrays and was not told I wouldn't be getting a cleaning until after they sent me up front and then I couldn't get another appt for 2 months. Without reviewing xrays or records someone came in and aggressively scraped and prodded and said its more important I set up a consultation with the oral surgeon. It is clearly a shop to bill out more for multiple visits and you have a quotas to put on patients. GROSS BUSINESS
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
All of the staff were friendly and made my son feel comfortable. Informative and helpful.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Pleasant staff prompt service and my options for repairs were explained thoroughly. Like the fact that they can do it all from cleanings to implants.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
I had an emergency situation and everyone was great and I'm so happy to have found such a great group of people.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
Dr. Kogen was excellent. She explained the procedure I was about to have and made me feel very comfortable. Gladys, her assistant was efficient as well.
Verified User
•
Apr 16, 2026
3.0/5
3.0/5
the staff was very nice and funny i had a great time while i was in the chair.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
The wait time was horrible! I waited over an hour to been seen.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
I adore Dr KrogenProcedure went great all okThe front desk was another storyThe girl that checked me in insisted I pay upfrontI did -Then upon check out she kept me waitingI couldn’t for the life of me understand what she was doing or typing or what the long wait was and finally, she want to schedule another app - which I didn’t needHow about just ask me if I’d like to schedule an appointment?The wait was unreasonablePlease just give customers their receipt.Thanks
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
I went in for a cleaning but did not get it for some reasons that did not make any sense for something as simple as a cleaning, they ask me a question about an old surgery and before i went in i got charged for a cap that was paid for you guys need to stop nickel & dimming
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
I just feel like just because insurance doesn't cover a lot that they don't give you the care that you need. I do not have $5000 for dental work. If I had that i would not need insurance.
I originally called for an exam and cleaning and when I came in only got xrays and was not told I wouldn't be getting a cleaning until after they sent me up front and then I couldn't get another appt for 2 months. Without reviewing xrays or records someone came in and aggressively scraped and prodded and said its more important I set up a consultation with the oral surgeon. It is clearly a shop to bill out more for multiple visits and you have a quotas to put on patients. GROSS BUSINESS
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
All of the staff were friendly and made my son feel comfortable. Informative and helpful.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Pleasant staff prompt service and my options for repairs were explained thoroughly. Like the fact that they can do it all from cleanings to implants.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
I had an emergency situation and everyone was great and I'm so happy to have found such a great group of people.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
Dr. Kogen was excellent. She explained the procedure I was about to have and made me feel very comfortable. Gladys, her assistant was efficient as well.
Verified User
•
Apr 16, 2026
3.0/5
3.0/5
the staff was very nice and funny i had a great time while i was in the chair.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
The wait time was horrible! I waited over an hour to been seen.
Verified User
•
Apr 10, 2026
4.0/5
4.0/5
I adore Dr KrogenProcedure went great all okThe front desk was another storyThe girl that checked me in insisted I pay upfrontI did -Then upon check out she kept me waitingI couldn’t for the life of me understand what she was doing or typing or what the long wait was and finally, she want to schedule another app - which I didn’t needHow about just ask me if I’d like to schedule an appointment?The wait was unreasonablePlease just give customers their receipt.Thanks
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
I went in for a cleaning but did not get it for some reasons that did not make any sense for something as simple as a cleaning, they ask me a question about an old surgery and before i went in i got charged for a cap that was paid for you guys need to stop nickel & dimming
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
I just feel like just because insurance doesn't cover a lot that they don't give you the care that you need. I do not have $5000 for dental work. If I had that i would not need insurance.