pleasant and helpful service

The gentleman (George) that dealt with us was in my opinion excellent he was friendly approachable all in a professional manner, and I wish we'd bought from him unfortunately the numbers did not work for us.

Was expecting a better price to be offered for my current vehicle which I was to find out had devalued a lot more than expected in a six month period but was offered over a £1,000 more by online organisations that purchase used cars than Lookers offered. Was surprised as my car has very low milage and in excellent condition

Very helpful and patient and not pushy

We arranged a test drive with Kris Wake looking after us. The car I test drove was a diesel A3 & decided then I wanted a petrol. Kris was superb at trying to find a car for me. Unfortunately due to the time frames off me not having a vehicle the tight car came 3 days too late as I brought from another manufacturer. I would recommend Kris to anyone looking for an Audi.

Quality staff who made our visit pleasurable.

Yana Fedotova was very helpful, answered all my questions and sent vehicle videos to support, as I was not local to the garage.

I got a quick response and passed to the right people quickly.

The pre meeting video didn’t play properly but was an excellent idea. Our sales representative was extremely helpful but did have some gaps in her knowledge.

Professional, courteous, understanding and always helpful