Excellent communication

Your Team worked very professionally and efficiently.

The showroom is absolutely stunning and is great at showing off the beautiful premium products sold! I did initially have a series of disappointing issues with the quality of service I experienced from Matt Gilbert, but Nick Rees (General Sales Manager) delivered outstanding service and managed to rectify any issues I came up against, applying a very personal touch to the customer experience he delivered. My main issues were around a lack of timely and factual information I had received about the additional products I wanted added to my purchase and feeling rushed to complete a sale and collect the vehicle before the additional protection policy was added to my sale agreement.

Prompt response by sales person. Good video of car. Good follow up. Polite and friendly sales person.

I have alway had a good experience with Lookers and this time was no exception. I have confidence that everything will done correctly. The staff are always friendly and professional.

Very friendly, helpful and competent staff.

Convenient and straightforward I feel that my vehicle is receiving first class attention

Chris was very proactive and dealt with our enquiry promptly without delay. The communication and customer service were outstanding. I am looking forward to collect my new Audi car.

The staff were very polite and I’m so grateful that they got back to me with a message that someone else put a deposit on it but they said if she didn’t have it they would ring me. I would like still like to look out for a A1 about 10,000 to 13 maybe a little bit more And it’s got to be an automatic

Listened to our needs Explained all our options Really supportive