Friendly efficient personnel

Easy to check in, nothing more to say! It's always a great experience at Farnborough Audi. Annaliese was very helpful and friendly, and explained the work that needed doing on my car. It was purchased elsewhere and developed a fault.. the company I bought from were awful so as a customer of 4+ years, I knew Audi would find and resolve the fault efficiently. Fantastic as always.

The service advisor was amazing (Annaliese Moore) All the information was given was understandable. I was quite disappointed about the health check video - it wasn’t my car.

Kris was fantastic, nothing was too much effort. He answered all question needed and went above and beyond.

Very good customer experience.

The service I received was exceptional. The team were patient and spent time explaining everything to me to ensure I made the right choices.

Kris in sales did everything we asked for and accommodated us even on short notice.

Good however I had requested a courtesy car on the app but was not available when i arrived. All went well however I had requested a courtesy car and when I arrived there was not one available. The team managed to process my car whilst i wait which was appreciated.

Prompt attention by reception technician. Good communication throughout the process and additional information on options available with out any pressure to follow one route or another.

Helpful professional advice and speedy service.