Although it took quite a while for my new car to be built and delivered, Simon provided regular updates and was always available to answer questions or provide extra updates.

Jamie was really helpful unfortunately local dealership on this occasion just had the right car for me

The staff looking after me were all excellent, thank you, HOWEVER since you changed the pollen filter, my air con does not seem to be working as it should, air flow has suddenly become very feeble. It was all fine before my visit, so could you have made some error while fitting the new filter perhaps? Frustratingly, I now have to wait another 3 weeks before you can fit me in to check this simple thing.

Not really, we had to chase a bit but as it turned out the delivery date timed perfectly we just didn’t know this when we chased

It looks like most companies are bring out new models later this year I feel that I should wait

Yes, I’m disappointed I wasn’t given a free R8 when purchasing my car.😉. Other than that, excellent experience and a great car.

The waiting area is rather austere although the may be a consequence of Covid. May be a few relevant pictures.

Neil looked after my purchase initially but left the business in the time it took for me to complete my purchase. It would have been understandable if things fell by the wayside somewhat during the handover but Jonathan picked it up in Neil’s stead and didn’t miss a step. Excellent service & experience!

Dave Lambert was very helpful.

Despite booking my service and MOT quite early, on line, I continued to be inundated with messages reminding me that my service/ MOT was due, with invitations to book a date. This was irritating. My tyres appear to have "grown rubber" since last year's service. It was suggested that the MyAudi App. would be useful and if I installed it for my return the young gentleman concerned would complete it for me .After waiting for some considerable time , the final straw was when he said he would be with me in a couple of minutes. Five minutes passed and having then seen him in conversation/teaching mode with another customer I decided "life was too short" and drove away. I have now deleted the App. Otherwise, generally, I have experienced much worse from other establishments.