I was initially told the inspection would take 2 hours. Luckily I got my Wife to come with me and take me home. I was informed by Video and service rep phone call that I needed new tyres. These were not in stock but delivered early afternoon. Car ready for 17:00. Wife delivered me to collect the car. I think in future I will get my Wife as a taxi. Car now good.

I don't think so..... Charlie was very helpful

Jonathan Dobson, was extremely helpful and found a car that I was interested in. I didn’t pursue it, as I found another car closer to home.

Two things. On the online checkin I could see no option to say that the work specified was incorrect or to give extra information. I had completed the online diagnostics questionaire but that did not appear to be reflected in the work specified on the checkin. And the location is awful if you don't have someone to drop you off (try walking from the bus stops in the town centre) - I realise that is not something that can be easily changed but you should make more effort to offer lifts or check transport is OK?

I would like to point out that I was annoyed to get a telephone message asking me to confirm the appointment on the weekend before the Monday visit. I had completed an online check-in. What was the point ?

Cameron was really helpful from the start with the options I had with upgrading and part exchanging my car, I had updates regularly and was able to collect my car earlier than planned.

very friendly staff- helpful - and knowledgable

Very professional , I have an issue with a small paint damage to the rear bumper , that is being dealt with now.

All straightforward, service completed within the 2 hour waiting slot. Good to have the customer waiting area with coffee

I found the dealership very helpful in dealing with issues, overall I was extremely happy with the service as well after sale service. Thank you, you have been fantastic