Farnborough Audi
4.5/5
4.5 /5
1,396 Verified Reviews
4 Templer Ave, Farnborough, Farnborough, GU14 6FE, GB
01276 606500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,396 Verified Reviews
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4.0/5
4.0 /5
It took a while to get in contact with me.
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5.0/5
5.0 /5
All questions were answered
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1.0/5
1.0 /5
Awful customer service and sales, unorganised and poor communication
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Morning guys, Miss Clifford has submitted an online complaint form regarding the above reg on 31/8/2025. It’s regarding a cloth that she found nestled in the engine after the mot visit on 19/8/25. She is yet to get a response if this could be followed up, please. Many thanks. Jon Hutton Customer Advisor Lookers Customer Contact Centre Asama Court, Newcastle Business Park, Newcastle upon Tyne, NE4 7YD www.lookers.co.uk
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5.0/5
5.0 /5
Ben was very helpful, as was the follow up by Georgia.
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2.0/5
2.0 /5
The lady I spoke to re servicing was not very helpful, told me no waiting appointments for a service on a Saturday. When I explained I wanted to test drive a new audi as I am thinking of changing my car & will therefore will be on-site (Farnborough), she just kept saying - sorry no waiting appointments on a Saturday.I then spoke to a man in sales who was also not helpful, along the lines of "we will call you one week before your service & see if we can get the car for you to test drive.......". Does Audi not want to sell me a new car? I am now looking at BMW as an option, which seems a shame.
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1.0/5
1.0 /5
No one gets back to me any of the queries that i call up to ask, i still haven’t received my deposit back after my finance has been denied. Overall not happy
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5.0/5
5.0 /5
Enquiry picked up quickly, test drive booked quickly and Carson was very professional throughout
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Great service today. Called to ask for a repair to my Q3 rear wiper and was offered an immediate appointment! Staff were very helpful and courteous and fixed the problem quickly
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2.0/5
2.0 /5
Advertised a car for sale but it had sold. I get that but nearly 2 weeks and still on website for sale!!! Nothing against Farnborough..