Too many responses from too many different people

My questions were dealt with really well by Callum - he knew a lot about the car I'd enquired about and gave me some things to think about re finance which i hadn't previously considered.

Didn’t have the car I was interested in & used car I test drove was poorly prepared-much evidence it was a smoker’s car. Also I took exception at attempt to pressurise me to agree to sign an order before you would get in the car I was interested in. I wanted to buy a Q3 but after my experience with your garage I bought a Volvo. This was partially because their service was so much better

Greeted and looked after well.

The surroundings in the showroom are very pleasant and I was offered a beverage and made to feel comfortable. However, I had to ask the salesperson his name prior to leaving as he did not introduce himself. I was not offered a test drive as there was not a suitable vehicle available. On searching through available stock there was one vehicle I thought it interesting, but it was located in Glasgow. I was only told at the end of the interview that I would have to pay best part of £500 to relocate the vehicle to Farnborough if I wished to purchase it. I felt this was not a reasonable situation and immediately lost interest in purchasing from Lookers. Upfront information would be preferable.

Given a value online for my p/x , the chap who checked it says it perfect condition,than manager offer less than was valued online....it's a joke

Two week on I am still trying to get my £250 retainer back

Good comms!

Part-exchange value far too low

Great showroom very helpful sales executive