Very good service as usual. Only point would be that BMW on the same day offered us £1000 more on trade in than yourselves, which is quite a difference.

A great experience , very happy customer

I think I have already sent you a questionnaire

Technician was great! Very thorough and in all my years of having a service at Audi, he has been the most thorough and detailed explanations.

I was told that the sales team would give me a call while my vehicle was in for service but no one called to discuss any possible replacement next year

Simon Gale was excellent! He was friendly, knowledgeable and went out of his way to find a car that met our needs.

All good as usual, friendly staff and good communication.

I am still awaiting a formal response from Customer Services at Audi UK regarding the unacceptable tyre noise from the Bridgestone Turanza 005 tyres fitted to my new A3 Sportback . A very recent tyre review - see link below -shows these to be the noisiest of those reviewed with a 72.5dB rating. This compares to the quietist, the Good Year Eagle F1 Asymmet. at under 68dB. And this is on a logarithmic scale so the difference is actually >40 foldhttps://www.tyrereviews.com/Article/2022-Tyre-Reviews-17-Inch-UHP-Summer-Tyre-Test.htm

Your service staff Robin and Maya, were excellent, and the internal drop off/pick-up area is very cool!

You emailed this survey to 'James' but at my email address. That is my son's name - he previously owned a VW Golf and used your services so that may be why you have linked that name to my address and my dealings with you. I am the customer who used your services recently as I have an Audi TT but it is obvious you have some details stored incorrectly/ confused with my son's previous contact with you which it would be prudent to correct as it will be myself using your services in the future! Thank you