Destiny and Mike was great

James Moses really is the best. I came in not even thinking i could get a vehicle . He made everything possible . His professionalism is unmatched . I will be back again !James Moses is the best salesman. He made the process very smooth by providing me with knowledge that i needed when trying to get a vehicle.

Because Destiny And Mike Were Wonderful Sales Partners

I had no problem getting an appointment scheduled. It was when I got there and how long I had to wait with an appointment for an issue that should only have been 30 minutes. And while I waited they called me into an office about buying a new car. I told them I was only there because of the recall. That did not matter. They just wanted a sale. It was frustrating to have to take my SUV in the first place be cause of a recall!I drove up and had to get out the car to get someone to help me. I had an appointment that was only supposed to be 30 minutes and sat for 2 hours never with an explanation as to why it was taking so long. They called me back to an office which I thought my suv was ready under the pretense of trying to offer me 0 percent on my existing loan and then the lady said her managers were in a meeting and she would call me for an approval when they got out of meeting. I was called 3 times after I left by men wanting to sell me a new SUV and never mentioning the 0 percent for my existing loan! So all of the calling me back to office and saying they wanted to offer me 0 percent on my existing car loan was just a pretend situation to get me to buy a new car. I would never visit this dealership again for anything.

My Advisor Meg explained everything to me and made sure she kept me informed

I showed up at my appointment time that was previously booked, still had to fill out repeated informationVery professional, only thing would be I was told the diagnosis would be $198. Not $198 for every issue that was discussed. Neither my phone call to schedule appointment or when I pulled up made that clear

I can't say much about improvements because I don't work there and i don't know what needs to be improved, everything looks great to me.they where very comfortable sale person's to with and the best part they where very thorough too

Customer service was excellence.

Fast and friendly service

Long wait