Upon waiting for a used car sale we decided to inquire about a new outlander sport instead. My last vehicle was an outlander sport and lasted me 13 years and 206,000 miles. I really wanted to stay with a mitubishi due to the success of my last one. In the long run a new one was a much better option for us instead of the used one we were looking at. Jef and Joe are tremendous people to deal with . No hassle or pressure from either one and both were up front about the vehicle and very patient with us while we decided on our purchase. Transaction went smooth and will definitely come back again. If anyone is interested in a Mitsubishi go see Joe and Jeff they definitely take care of you.Jef and Joe were very good with us
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Patrick and Jef were both extremely helpful and went above and beyond to help me and my family.
Verified User
•
Apr 1, 2026
4.0/5
4.0/5
There is always room for improvement
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
made the first appointment only to arrive to find out there was no one there that day to take care of my car. I should have received a phone call to reschedule.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
My salesman and sales manager were awsome!
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
I think you guys are great!! Keep up the good work šBecause their customer service is outstanding. My Tech always goes above and beyond! Thank you Trevor!!
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Keep up the good work. I wish I had come to Firkins the first time I bought a Mitsubishi, five years ago! Jef, Logan, Joe, and the Firkins team treat you like a real family member. It's as if you have known them all your life.My experience was better than I ever experienced before. From the first step on to the property, I was treated with kindness and respect.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Jef and Logan were great. I came in to test drive a 2025 Outlander SEL, not intending to buy. They treated me with the same amount of respect and attention as a customer intending to buy. They provided info without trying to āsellā the car, and in the end, I walked out with a new carāa great deal; add-ons I had not thought about but definitely need; and lunch/tacos for me, my mom, and my daughter! And I also got a relationship with a dealership with whom I feel good about entrusting my vehicle to handle future service or any issues that may come up.Low-pressure, informative, easy to deal with.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Car buying experience can be a stressful experience but my experience was far from stressful. I felt very comfortable and relaxed and I am very happy with the outcome.Logan Shaw, my sales guy was not pushy. He gave me time to look at the cars in the lot and allowed me time to choose the car I was hoping to buy. Jeff Schwartz, the sales manager, gave me the confidence of the sales and I got my car
Upon waiting for a used car sale we decided to inquire about a new outlander sport instead. My last vehicle was an outlander sport and lasted me 13 years and 206,000 miles. I really wanted to stay with a mitubishi due to the success of my last one. In the long run a new one was a much better option for us instead of the used one we were looking at. Jef and Joe are tremendous people to deal with . No hassle or pressure from either one and both were up front about the vehicle and very patient with us while we decided on our purchase. Transaction went smooth and will definitely come back again. If anyone is interested in a Mitsubishi go see Joe and Jeff they definitely take care of you.Jef and Joe were very good with us
Verified User
•
Apr 2, 2026
5.0/5
5.0/5
Patrick and Jef were both extremely helpful and went above and beyond to help me and my family.
Verified User
•
Apr 1, 2026
4.0/5
4.0/5
There is always room for improvement
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Mar 25, 2026
1.0/5
1.0/5
made the first appointment only to arrive to find out there was no one there that day to take care of my car. I should have received a phone call to reschedule.
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
My salesman and sales manager were awsome!
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
I think you guys are great!! Keep up the good work šBecause their customer service is outstanding. My Tech always goes above and beyond! Thank you Trevor!!
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Keep up the good work. I wish I had come to Firkins the first time I bought a Mitsubishi, five years ago! Jef, Logan, Joe, and the Firkins team treat you like a real family member. It's as if you have known them all your life.My experience was better than I ever experienced before. From the first step on to the property, I was treated with kindness and respect.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Jef and Logan were great. I came in to test drive a 2025 Outlander SEL, not intending to buy. They treated me with the same amount of respect and attention as a customer intending to buy. They provided info without trying to āsellā the car, and in the end, I walked out with a new carāa great deal; add-ons I had not thought about but definitely need; and lunch/tacos for me, my mom, and my daughter! And I also got a relationship with a dealership with whom I feel good about entrusting my vehicle to handle future service or any issues that may come up.Low-pressure, informative, easy to deal with.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Car buying experience can be a stressful experience but my experience was far from stressful. I felt very comfortable and relaxed and I am very happy with the outcome.Logan Shaw, my sales guy was not pushy. He gave me time to look at the cars in the lot and allowed me time to choose the car I was hoping to buy. Jeff Schwartz, the sales manager, gave me the confidence of the sales and I got my car