I am being run off from First Carolina due to uncontrollable external hacking with my accounts. The ladies delt with were great but since corporate went public this bank will be in trouble. If they treat customers like they did me you deserve to go under and be bought out. Hopefully the investors will get there ass handed to them for treating working like this

Very willing to discuss the best possibilities with regarding CD’s and Money Market interest.At this time , there seems to be limited staff, but those I have worked with have been great: knowledgeable and friendly and efficient. It is obvious that they are verwilling to help their clients in any way possible.

We have been customers of the Reidsville branch since 2019. It is BY FAR the best experience we have ever had with a bank. Each and every person we have had contact with in that branch has been professional and caring. They take the extra minute to make sure you are helped or heard. We have to drive 30 minutes to get to them, but gladly do so because of the customer service there.

The customer service with the bank is top notch! Everyone at the Wilmington branch goes out of their way to make sure that we have everything we need.

The People there are very Polite and Professional Everytime I am there.

Great experience. Concerned it will be dilutes now that public company.

After a stressful and unfortunate encounter with an over-the-phone scammer, I was feeling incredibly vulnerable. Luckily, Helen at the Reidsville branch stepped in and went completely above and beyond—during her busiest time of the month—to help me close my compromised accounts and set up new ones. She handled everything seamlessly, including ordering my new debit cards, which brought me immediate peace of mind.The entire team at the Reidsville branch is absolutely amazing. These ladies have a rare gift for making you feel genuinely welcome, valued, and treated like family. Facing a security breach can make you feel overwhelmed, but they created an environment where I felt entirely comfortable asking questions without judgment. Knowing I can walk into my bank with a difficult problem and receive such compassionate, high-quality service means the world to me. I highly recommend First Carolina in Reidsville to anyone looking for a financial institution that truly puts the human element back into banking.To make sure this fits perfectly, would you like to:Make it shorter for platforms with character limits?Add specific details about how long you have been a customer?Adjust the tone to be more formal or more casual?AI can make mistakes, so double-check responses

Everyone in the bank is friendly and helpful.

Always helpful and pleasant.

To many fraud alerts. Mobile account tied to device instead of email makes it difficult to make changes, etc without getting a bank employee involved. Too many fraud alerts