The bank and team appear very organized, warm and professional.
Anonymous
•
Feb 13, 2026
3.0/5
3.0/5
I have been a customer since Raleigh Branch opened. The turnover in the branch is constant especially in management. The staff lacks the training they need and deserve to feel confident in meeting their customers needs.I recently had an interaction with Tom Clinard which was very pleasant and makes me hopeful that things will be more consistent in the Raleigh Branch.I also feel that if you’re not a business account you are somewhat ignored no matter your relationship or balance with FCB. That comes from the very top and the culture of the bank.
Anonymous
•
Dec 2, 2025
5.0/5
5.0/5
Fantastic experience working with business bankers who know and live in the world of mergers and acquisitions. The traditional banking route left us feeling anxious and without hope as we searched for sources to fund our acquisition. We simply didn't have the time for the traditional SBA application process. First Carolina and specifically Tom Clinard came through for us brilliantly. Looking forward to a long, mutually beneficial relationship!
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Could not be more satisfied with the service and professional help extended to me and my company. I highly recommend them to anyone looking for a bank that will go the extra mile to assist you in growing your business. They are First Rate!!!!
Anonymous
•
Sep 22, 2025
5.0/5
5.0/5
Professional…
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
Everyone at FCB has been patient, kind and incredibly helpful!!
Anonymous
•
Sep 1, 2025
5.0/5
5.0/5
Jose Fuentes was absolutely fabulous in helping us arrange a mortgage. Francesca Wright was also very helpful setting up a checking account for auto payment of our mortgage.
Anonymous
•
Aug 17, 2025
5.0/5
5.0/5
Great experience with Jose Fuentes and my mortgage.
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
professional knowledgeable responsive
Anonymous
•
Feb 10, 2025
5.0/5
5.0/5
so far the folks that I have dealt with are extremely knowledgeable they are helpful, I feel comfortable saying that they know the products that are offered and what best fits the customers needs
The bank and team appear very organized, warm and professional.
Anonymous
•
Feb 13, 2026
3.0/5
3.0/5
I have been a customer since Raleigh Branch opened. The turnover in the branch is constant especially in management. The staff lacks the training they need and deserve to feel confident in meeting their customers needs.I recently had an interaction with Tom Clinard which was very pleasant and makes me hopeful that things will be more consistent in the Raleigh Branch.I also feel that if you’re not a business account you are somewhat ignored no matter your relationship or balance with FCB. That comes from the very top and the culture of the bank.
Anonymous
•
Dec 2, 2025
5.0/5
5.0/5
Fantastic experience working with business bankers who know and live in the world of mergers and acquisitions. The traditional banking route left us feeling anxious and without hope as we searched for sources to fund our acquisition. We simply didn't have the time for the traditional SBA application process. First Carolina and specifically Tom Clinard came through for us brilliantly. Looking forward to a long, mutually beneficial relationship!
Anonymous
•
Nov 17, 2025
5.0/5
5.0/5
Could not be more satisfied with the service and professional help extended to me and my company. I highly recommend them to anyone looking for a bank that will go the extra mile to assist you in growing your business. They are First Rate!!!!
Anonymous
•
Sep 22, 2025
5.0/5
5.0/5
Professional…
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
Everyone at FCB has been patient, kind and incredibly helpful!!
Anonymous
•
Sep 1, 2025
5.0/5
5.0/5
Jose Fuentes was absolutely fabulous in helping us arrange a mortgage. Francesca Wright was also very helpful setting up a checking account for auto payment of our mortgage.
Anonymous
•
Aug 17, 2025
5.0/5
5.0/5
Great experience with Jose Fuentes and my mortgage.
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
professional knowledgeable responsive
Anonymous
•
Feb 10, 2025
5.0/5
5.0/5
so far the folks that I have dealt with are extremely knowledgeable they are helpful, I feel comfortable saying that they know the products that are offered and what best fits the customers needs