Opened a new account and the whole staff, tellers and assistant branch manager were very helpful. When I first arrived they all greeted me with a smile. Glad I came to this bank.
Anonymous
•
Jul 28, 2025
5.0/5
5.0/5
Everyone that I speak with or have dealings with are very professional and polite. I have never had anyone that was rude or not willing to help me. If they aren't sure how to handle the situation, they find out from someone else very quickly. I will recommend them to anyone looking for a bank.
Ladonna
•
Jul 21, 2025
5.0/5
5.0/5
Kristin was amazing she helped me with all my concerns and made opening up an account very pleasant
Victor
•
Jul 21, 2025
5.0/5
5.0/5
Very good customer service
Anonymous
•
Jul 17, 2025
5.0/5
5.0/5
When our recent condo purchase nearly fell apart at the eleventh hour, George and the team at First Carolina Bank truly came to the rescue. We were just one week away from closing when our original mortgage broker realized they couldn’t secure financing due to the property’s unique “condotel” deed restrictions and HOA requirements. Enter George. We were introduced to him by a trusted local Morehead City developer who highly recommended First Carolina Bank for specialized condotel financing. Within hours of my (admittedly desperate!) call, George was on it—assessing the situation, offering a realistic path forward, and providing clear communication every step of the way. He and his team moved mountains to keep our deal alive, helped us preserve our relationship with the seller, and delivered a level of service that was nothing short of exceptional. From now on, I know exactly who I’ll be recommending first when it comes to condo and condotel financing in coastal North Carolina. Thank you, George—you’re the reason we made it to the closing table!
Robin
•
Jun 16, 2025
5.0/5
5.0/5
Professional service and personal banker experience
Anonymous
•
May 30, 2025
5.0/5
5.0/5
It was a smooth, customer focused, supportive experience. I really appreciate Rhonda Jordan help during this stressful time.
Montina
•
Apr 11, 2025
5.0/5
5.0/5
Everyone was pleasant and very helpful.
Paul
•
Mar 21, 2025
5.0/5
5.0/5
Gusty was very helpful. The whole loan process moved very efficiently. They offer great service.
Opened a new account and the whole staff, tellers and assistant branch manager were very helpful. When I first arrived they all greeted me with a smile. Glad I came to this bank.
Anonymous
•
Jul 28, 2025
5.0/5
5.0/5
Everyone that I speak with or have dealings with are very professional and polite. I have never had anyone that was rude or not willing to help me. If they aren't sure how to handle the situation, they find out from someone else very quickly. I will recommend them to anyone looking for a bank.
Ladonna
•
Jul 21, 2025
5.0/5
5.0/5
Kristin was amazing she helped me with all my concerns and made opening up an account very pleasant
Victor
•
Jul 21, 2025
5.0/5
5.0/5
Very good customer service
Anonymous
•
Jul 17, 2025
5.0/5
5.0/5
When our recent condo purchase nearly fell apart at the eleventh hour, George and the team at First Carolina Bank truly came to the rescue. We were just one week away from closing when our original mortgage broker realized they couldn’t secure financing due to the property’s unique “condotel” deed restrictions and HOA requirements. Enter George. We were introduced to him by a trusted local Morehead City developer who highly recommended First Carolina Bank for specialized condotel financing. Within hours of my (admittedly desperate!) call, George was on it—assessing the situation, offering a realistic path forward, and providing clear communication every step of the way. He and his team moved mountains to keep our deal alive, helped us preserve our relationship with the seller, and delivered a level of service that was nothing short of exceptional. From now on, I know exactly who I’ll be recommending first when it comes to condo and condotel financing in coastal North Carolina. Thank you, George—you’re the reason we made it to the closing table!
Robin
•
Jun 16, 2025
5.0/5
5.0/5
Professional service and personal banker experience
Anonymous
•
May 30, 2025
5.0/5
5.0/5
It was a smooth, customer focused, supportive experience. I really appreciate Rhonda Jordan help during this stressful time.
Montina
•
Apr 11, 2025
5.0/5
5.0/5
Everyone was pleasant and very helpful.
Paul
•
Mar 21, 2025
5.0/5
5.0/5
Gusty was very helpful. The whole loan process moved very efficiently. They offer great service.