Used for mortgage and new personal account, excellent service.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
Everyone I’ve spoken with has been quick and super helpful with assistance in navigating a new banking experience.
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Rhonda Jordan is wonderful to work with. She has a delightful personality and excellent financial knowledge. I trust Rhonda with my financial affairs.
Anonymous
•
Apr 15, 2026
1.0/5
1.0/5
Evidently no you don’t like hearing from your customers. You nor Bank Mobile Vibe have been any help after you transferred $4807 of my daughters scholarship money to some account associated with an email address on the United Kingdom and then tell me that you are only a disbursement company and NOT backed by the FDIC or any other agency and will not return my daughter scholarship money that she has worked hard for the past 12 years in school. You are a joke and I will do everything I can to spread the word. I have mailed multiple packets to your legal department and to BankMobile with Police reports, letters from the BBB, FTC, FDIC, Consumer Affairs and other agencies claiming that my daughter was a victim of fraud and yet no one cares!!!! Google your company online. See how many college kids are getting scammed by you and you have done nothing about it. Your company is a joke 
Anonymous
•
Apr 14, 2026
5.0/5
5.0/5
Tiffany was very professional, kind, helpful and very awesome to work with. This is a wonderful bank.
Anonymous
•
Apr 2, 2026
1.0/5
1.0/5
This is the parent company for BankMobile and there are students including me who are getting hacked and loosing their financial money and this refuses to do anything about it
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Great staff and quick to respond and help !!
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
When ever I go to First Carolina someone always knows who I am. This does not happen at other banks.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Working with Rhonda Jordan has been a pleasure. Everyone at First Carolina Bank is professional, friendly, and cares about their customers.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
First Carolina is one of the only places that still has personal service. It is so refreshing to walk inside or call and speak to an employee on the phone.
Used for mortgage and new personal account, excellent service.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
Everyone I’ve spoken with has been quick and super helpful with assistance in navigating a new banking experience.
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Rhonda Jordan is wonderful to work with. She has a delightful personality and excellent financial knowledge. I trust Rhonda with my financial affairs.
Anonymous
•
Apr 15, 2026
1.0/5
1.0/5
Evidently no you don’t like hearing from your customers. You nor Bank Mobile Vibe have been any help after you transferred $4807 of my daughters scholarship money to some account associated with an email address on the United Kingdom and then tell me that you are only a disbursement company and NOT backed by the FDIC or any other agency and will not return my daughter scholarship money that she has worked hard for the past 12 years in school. You are a joke and I will do everything I can to spread the word. I have mailed multiple packets to your legal department and to BankMobile with Police reports, letters from the BBB, FTC, FDIC, Consumer Affairs and other agencies claiming that my daughter was a victim of fraud and yet no one cares!!!! Google your company online. See how many college kids are getting scammed by you and you have done nothing about it. Your company is a joke 
Anonymous
•
Apr 14, 2026
5.0/5
5.0/5
Tiffany was very professional, kind, helpful and very awesome to work with. This is a wonderful bank.
Anonymous
•
Apr 2, 2026
1.0/5
1.0/5
This is the parent company for BankMobile and there are students including me who are getting hacked and loosing their financial money and this refuses to do anything about it
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Great staff and quick to respond and help !!
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
When ever I go to First Carolina someone always knows who I am. This does not happen at other banks.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Working with Rhonda Jordan has been a pleasure. Everyone at First Carolina Bank is professional, friendly, and cares about their customers.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
First Carolina is one of the only places that still has personal service. It is so refreshing to walk inside or call and speak to an employee on the phone.