Ford Lakewood Service Department
2.9/5
2.9 /5
7 Verified Reviews
11595 West 6th Ave, Suite 100, Lakewood, CO 80215, US
(720) 643-1545
7 Verified Reviews
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2.0/5
2.0 /5
The service advisor was very nice, but it took 3 1/2 hours for an oil change and my tires did not get rotated. Disappointing.

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5.0/5
5.0 /5
Fast and thorough service!

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1.0/5
1.0 /5
We had an appt for 11: 00 for an oil change at 1:00our car was still not ready. We took our car and left. My husband talked to the general manager and he promised a mobile car would come to our house to service it. No one ever called.

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5.0/5
5.0 /5
I brought my suv in for the 20,000 mile service and it didn’t take much time. My service advisor was great and I will continue to bring my vehicle to this dealership for maintenance and repairs.

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1.0/5
1.0 /5
I was scheduled to have the latest recall. I stated that in the appointment. The did not tell me that until the car was delivered at 10 am to the dealership, I did not get it back until 2 pm. Recall should not be sent out until the parts are available, it's a big inconvenience.

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1.0/5
1.0 /5
Over two and a half hours for an oil change. Why tell me an hour when it’s over double that. If I didn’t have free oil changes from past bad experiences I wouldn’t waste my time.

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5.0/5
5.0 /5
Good, they still have the vehicle on hand that I like, and it was on the showroom floor