It's all good!

Service manager courteous and explained everything

I am extremely unhappy with the Sales service I received from Mitsubishi. This was my first new car purchase, and it turned into an awful and stressful experience.I was lied to repeatedly and pressured into buying the vehicle. I was told the car would be a certain price, only to later find out the pricing was completely different. I was also told I would receive an extended warranty at no cost, which turned out to be another lie—I was charged for it without my clear understanding or consent.Communication throughout the process was terrible. Important details were either not explained at all or were intentionally misleading. I was told a brand new Mitsubishi Outlander would be roughly $34,000, but later discovered the total financing amount is around $52,000. This is completely unacceptable.As a first-time buyer, I trusted the information I was given, and that trust was abused. The entire experience felt dishonest and predatory.Moral of the story: run away. I would never recommend this dealership or this buying experience to anyone.I am extremely unhappy with the Sales service I received from Mitsubishi. This was my first new car purchase, and it turned into an awful and stressful experience.I was lied to repeatedly and pressured into buying the vehicle. I was told the car would be a certain price, only to later find out the pricing was completely different. I was also told I would receive an extended warranty at no cost, which turned out to be another lie—I was charged for it without my clear understanding or consent.Communication throughout the process was terrible. Important details were either not explained at all or were intentionally misleading. I was told a brand new Mitsubishi Outlander would be roughly $34,000, but later discovered the total financing amount is around $52,000. This is completely unacceptable.As a first-time buyer, I trusted the information I was given, and that trust was abused. The entire experience felt dishonest and predatory.Moral of the story: run away. I would never recommend this dealership or this buying experience to anyone.I am extremely unhappy with the Sales service I received from Mitsubishi. This was my first new car purchase, and it turned into an awful and stressful experience.I was lied to repeatedly and pressured into buying the vehicle. I was told the car would be a certain price, only to later find out the pricing was completely different. I was also told I would receive an extended warranty at no cost, which turned out to be another lie—I was charged for it without my clear understanding or consent.Communication throughout the process was terrible. Important details were either not explained at all or were intentionally misleading. I was told a brand new Mitsubishi Outlander would be roughly $34,000, but later discovered the total financing amount is around $52,000. This is completely unacceptable.As a first-time buyer, I trusted the information I was given, and that trust was abused. The entire experience felt dishonest and predatory.Moral of the story: run away. I would never recommend this dealership or this buying experience to anyone.

Ryan was greatRyan was great

It has been a very good experience every time I went there for service. Thank you.Michael and Alex are always very kind, knowledgeable and helpful. I always feel welcome no matter what challenge I bring them.

La atención fue muy buenaRápido y confiable

I was in and out pretty quickly. Excellent customer service.Michael is great!

Honestly, it’s hard to find a flaw when the process was this smooth. My only suggestion would be to keep doing exactly what you’re doingMaintaining that level of transparency and speed is what will keep customers coming back and referring their friends.I gave a 10 because Fort Myers Mitsubishi completely changed my perspective on car buying. The staff was incredibly welcoming and never made me feel pressured. They treated me like a priority from the moment I walked in, and the level of transparency was refreshing. It’s rare to find a team that is this genuinely helpful.Proud owner of a 2024 Mitsubishi Mirage

very patient and he bonded with my son

Thanks to Alex and the staff they're doing a great jobTha staff was friendly