Your team does not communicate. My car had a specific date to be delivered by but because you’re in internal team did not communicate the tasks that needed to be accomplished prior to delivery, my car was delivered late, which was disappointing.

Better customer service

Not a big fan of the tactics of car salespeople. Nothing has changed in all my years. Always walk away wondering how much they got me for. Everyone was nice though. A little pushy. After the trade and purchase I did forget a pair of Oakley sunglasses in the upper sunglass holder, of course no one could find them in the traded truck.

I'm not happy with the treatment that Acura given me only Jon was honest

everything is smooth and fast compared to Ackerman Toyota.. But somehow frankly forgot to give me some paperwork of the car… More specifically the maintenance history when I drove home with it. (not that serious, just minor inconvenience.)

Learn about the car you’re selling. Was given a single key and no key fob…then was told the car didn’t have a chip. It definitely has a chip.

My certified preowned car I recently purchased had an oil change indicator, tire pressure indicator and key fob low battery indicator. All three of these should have been cleared before the car was handed over to me.

Wait to complete paperwork was a bit long and confusing. Came specifically for a used truck I saw on internet. Not in the market for a new car, don't expect family to be either.

Vehicle was not checked over very well before delivery which has resulted in trip back to dealer for an adjustment with rattling under the hood. Will also need to make an additional trip back to have damaged molding installed that should have been done before and have service check again for rattling under the hood. Not the ideal way to start off with new vehicle. Not impressed with Acura ownership at this time.

You didn't disclose a recall on the vehicle until the deal was almost finished You didn't ask if I wanted a warranty you just added it on instead of discussing Badge questioned my resolve on my budget