I would have liked a lot better communication after I bought my car.

If we had been allowed to pay total with cashier’s check instead of personal check, would we have been given both keys instead of driving the 70 miles to get the second key when our check cleared? I had inquired about paying with cashier’s check and was told a personal check was fine.

Description of the outside of the car, examples, several door dings, scratches, hood rock chips, faded paint on spoiler.I was traveling 2 hours to see vehicle and the website pics didn’t show any paint issues from the pics.

Ryan, my sales person was great. Finance person was great. My issue is so far, there are several broken things on the car that need fixing, thus making my confidence in my purchase overall low. The component that holds the wind shield fluid is completely busted open, holding no fluid. The gas tank door doesn't open unless someone pulls the lever, while someone else pushes the door open... And that's just what I've found so far, the hard way. You'd think these things would have been noticed...

They sold me a car with known major issues that were not disclosed to me upon purchase. I returned the car, with no questions asked, because THEY KNEW. And, I discovered they still cashed my check after agreeing to void the contract! Thankfully I discovered it in time w my back and they were able to stop payment which I had to pay a fee for!

Christine Z. In sales was fantastic. She made the experience easy for me and fun. This will be my third car I bought in 12 months. All the finance departments are pretty much the same everywhere. They’re the low spot of the whole car buyingexperience and I’m sure my sentiment is the same as others. Dealerships would be wise to make the finance experience more pleasant.

Not lie and be belittling. Find a better sales manager to actuallly manage things. As a manager, hear your customer out instead of interrupting them

Be honest up front with me car had hail damage repaired didn't tell us about it we bought car on rainy day nothing on car fax so thought be good feel they should've told us about it plus when deal all done told us only ha had one key 500 for new one

Got a flat tire the day after purchasing the vehicle, with less than 100 miles on the car, and had to pay for the tire replacement. Would’ve thought the tire would’ve been replaced at no cost. Also had the low washer fluid indicator come on shortly after I left the dealership, so had to turn around and go right back so it could be filled.

you sold me a car with no title. My tags run out in less than a handful of days. You have 3 to 5 days to make me whole on my new car. . My father whom I told you just retired from 18 years in the circuit attorney’s office and is 5k deep in this. now wants me to contact the prosecuting attorney and file complaints with the AG and the BBB after you tried to sell me additional services with zero communication on how you intend to make right by me.