You didn't disclose a recall on the vehicle until the deal was almost finishedYou didn't ask if I wanted a warranty you just added it on instead of discussingBadge questioned my resolve on my budget

Have complete key fobs on your certified vehicles prepared and ready to go on sales appointments. Expedite cash customers experience so they don't have to wait hours to complete the paperwork. Should not have to go through finance department to sign paperwork.

car was delivered late, after I signed all the loan , even giving a 65% down payment, bank tried to change the interest rate due to a "limitation" on my ssn for recently had become a permanent resident.When complaining to the manager, that did not show any empathy, but instead asked me if I wanted to return the vehicle, I had no luck, I did not want to cause any trouble for such a small amount, but the experience was not good.