Frank Leta Acura Service Center
3.1/5
3.1 /5
142 Verified Reviews
11777 Tesson Ferry Rd, St. Louis, MO 63128, US
(636) 231-7437
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142 Verified Reviews
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4.0/5
4.0 /5
Came in for oil change and was told my lug nut something was stripped and needed to be replaced, but frank leta was last one to touch it. I always think i can come in for just an oil change but something is always found. Im starting to become skeptical
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3.0/5
3.0 /5
Communication
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5.0/5
5.0 /5
Nothing
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4.0/5
4.0 /5
Communication on "missing the appointment window" after leaving keys of the drop box the day before the appointment. I called the day after my "appointment" to find the vehicle was not addressed. I voluntarily left the vehicle at the facility over the weekend.
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3.0/5
3.0 /5
I’ve had several issues with the service center during my ownership of this vehicle The person I worked with this time was great I was just surprised that my car wasnt vacuumed/washed after service like it normally is
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1.0/5
1.0 /5
Terrible service
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5.0/5
5.0 /5
Less wait time
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5.0/5
5.0 /5
Nothing
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1.0/5
1.0 /5
I don’t like how was treated by the employee that was helping. I felt disrespected and not appreciated as a valued customer. I will not be back.
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5.0/5
5.0 /5
Faster diagnostics testing. The tech could have called once vehicle was completed, rather than me calling to follow up, the day after. Other than that the service was great!