It was a fair job only because my windshield was horrible....smears everywhere. Had to rewash the windshield myself.

Nothing. Great service. Kevin kept me informed and explained everything well.

When my car was towed there, and was there for a week the service techs did not find anything wrong with the vehicle. We have had multiple issues with the car since purchase, this was not a first time problem. We stressed there is something wrong, but we still were given back the car on a Friday… by Monday my car would not start again and we had to taken to a different dealer that was able to identify 2 issues.

All okay.

The issues could’ve been resolved in one appointment had the appropriate and correct parts been ordered prior to my first of three. However, service folks were very friendly and apologetic.

I was sitting in the waiting room for two hours with no contact so I’m expecting my car is being fixed only to be told the associate got busy and didn’t get me sooner. I needed a new handle on a 7 year old car with not even 115k miles for over $800 and my Acura link that I pay for doesn’t work because of the handle. Not happy at all!

The guys I pick up my car from could have less of an attitude and not talked down to me. Just because I am a woman doesn’t mean I don’t know cars. They said nothing is wrong with the car, but I know there is. The car takes over 20 minutes to get warm?!?! Come on now. It is leased so I can’t take it anywhere else so it will be back in your hands on May 24 2028.

This is my second Acura from Frank Leta, but I’ve never had any bad experiences until this time. Honestly, the communication this time was horrible. My car was there for almost a week. I called constantly to get an update and was never contacted. My mother ended up calling because I couldn’t keep calling while at work. I was disappointed overall.

By going above and beyond on the requested service, rather than a mere below the above service that was provided

Service is top notch, it's just that for me, it's too much amenities and too high labor rates I guess b/c I prefer lower overall costs when servicing my vehicles.