Frank Leta Acura Service Center
3.0/5
3.0 /5
232 Verified Reviews
11777 Tesson Ferry Rd, St. Louis, MO 63128, US
(636) 231-7437
232 Verified Reviews
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2.0/5
2.0 /5
Lady was rude who helped me. Snickering at meWhen i was asking questions.

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3.0/5
3.0 /5
Your computers (system) is the absolute worst thing. We have had issues since we purchased our vehicles. Your CSR have been very good at looking into the problem each and every time. They think the problem is fixed and then there is a problem the next time we come in.

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3.0/5
3.0 /5
Just too expensive. It’s borderline unaffordable. Will likely shop around more.

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2.0/5
2.0 /5
You could have reset my clock. I found the explanation very difficult to believe. It is almost inconceivable that the satellite that controls the clock is no longer operating. The clock worked perfectly until I got a new battery and your service guy claims the satellite is not working.

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4.0/5
4.0 /5
More timely serviceHowever Kevin was amazing to work with

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4.0/5
4.0 /5
The previous oil change sticker was placed on a water bottle I had in the car instead of the trash. Also the new sticker has my next oil change date is 9/23/2026 which is the day I got my oil changed. No consideration this time around I must state. The service area guys at the desk were great per usual!

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1.0/5
1.0 /5
The detail was minor but not very good whatsoever. Arrived to inspect when completed and found several issues with it, was confronted by the detailer that performed the work in equity a rude manner. Drove home and found wheels were washed on the lower half but when parked the other side was still unwashed. Waste of $125.00

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5.0/5
5.0 /5
Nothing

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1.0/5
1.0 /5
(1) Your sales agent promised that you offer pick up service for oil changes (come get my car and have a loaner while you do the service, and swap again). I bought the car in May but the service agent informed me that it ended in December. I am now reconsidering my purchase of your maintenence package.(2) When making my service appointment, I was told there'd be no problem with having a loaner, the service agent informed me that it's dependent on availability. Again, misleading.

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1.0/5
1.0 /5
Except for Shalyn who was very nice the rest of my experience was unacceptable and not what I expect from a dealership. I have zero confidence in the done. Service was incomplete upon pick up. A strap was left hanging from my car. My wheels were scratched. I'm beyond unhappy with the experience. Not to mention the major inconveniences.