Have vehicle fixed on time!

I had complaints about my car, & was told that every issue would be fixed. My issue with front bumper was not fixed, but was told when I picked up car that everything was repaired. I been going back & fourth about issues concerning my new car.

Stand behind the quality of your work! The problem is no one has worked on the car outside of Frank Leta! Blake kept denying that FL would do this and heavily implied that I must have. Blake was not able to address any of these concerns. He also did not review my account until after I presented questions. The notes on my appointment request were not reviewed as well. He's not knowledgeable.

I would like for you to look at my paperwork and you will understand why I was unhappy, paying excess money for them doing something that wasn’t needed

Over the years I went from enjoying going to Frank Leta to dreading it. I had a more positive experience this last time

I had. an appointment and the oil change still took 1hr 20 min. In addition, the car wasn't washed because it was "too cold". I saw other cars being washed, so I'm not sure why it suddenly became "too cold" for my car.

Nothing

It took 3 hours for my oil change when I arrived I was told the service would take 1 1/2 hours.

You detailed my wife’s Porsche recently and did an amazing job! But when you detailed my daughter’s car, it wasn’t as amazing as the first car. Maybe it was New Years Eve or because I was scheduled for the wrong day but they fit me in. Waxing over bugs on hood, floor mats not very clean. Just not what I expected!

Still having issues with my vehicle since day one. Called and left serval messages still no call back!