The serviceI have a clicking in my car and they said they fix it but they do not fix it
Anonymous
•
Mar 29, 2026
1.0/5
1.0/5
I have attempted to contact the parts department to find out if the part I had ordered had come in yet so I could set up an appointment to have it installed because it is dangerous to be driving around without my passenger side rear view mirror & could only leave a message & still haven’t received a return call yet so please have someone call me finally?!!!! Tom Phillips 314-302-9008 Thanks!
Anonymous
•
Mar 28, 2026
3.0/5
3.0/5
The drop of and pick up for detailing is very difficult. Mutiple signs for detailing are confusing as to where your actually supposed to go, and the excessive cars at the drop off location make it difficult. Actual detailing service was good, but I'll be looking for an easier location to access in the future.
Anonymous
•
Mar 27, 2026
1.0/5
1.0/5
I purchased the EG Asurrance body package contract and was told that it would covered dents and scratches; however, I was advised by the service advisor that the contract only covers paint less dents only. Also the sales manger wrote on my contract that he was personally providing me with two free ceramics coatings for my new vehicle as a courtesy for buying a new vehicle; however, the service department refused to honor the sales manager's promise.
Anonymous
•
Mar 26, 2026
5.0/5
5.0/5
Nothing
Anonymous
•
Mar 25, 2026
4.0/5
4.0/5
Cleaned my car after the completed work. I had just spent over 2K.I’m entitled to car washes for as long as I own my vehicle. Told it’s no longer available 😣😣
Anonymous
•
Mar 23, 2026
4.0/5
4.0/5
This is mainly a website and an Acura issue. The A B service schedule is very confusing. Should be listed by time and mileage. Your website doesn’t list all maintenance items separately.Some aren’t listed at all. .
Anonymous
•
Mar 23, 2026
3.0/5
3.0/5
My service advisor told me the rear differential needed to be serviced. I questioned him because it doesn't have a rear differential and integra has never been all wheel drive or just rear wheel drive. He stated the service tech recommend it. Then I called him out on (mistake) and it turned into a teaching lesson according to him. I feel like he was scamming me for something that doesn't exist. Both of them should clearly know that. Also your carwash is a complete let down.
Anonymous
•
Mar 21, 2026
3.0/5
3.0/5
My appointment was at 1 at 315. I went up to the service desk and she went back to check the mechanic. Had not even pulled my car in yet. He pulled in a car that was scheduled after mine told me it would be another 10 minutes and they would get mine in, so then I was looking at another two hours. So I would have been there till at least 530That's not very good practice making people sit there that long
Anonymous
•
Mar 20, 2026
3.0/5
3.0/5
I gave my car for an expensive car wash didn’t clean the car first time so I had to leave the car again at the end when I picked up my car now I can see terrible scratches on my windshield, which aren’t getting removed. I lost the value of my car in just getting it cleaned.
The serviceI have a clicking in my car and they said they fix it but they do not fix it
Anonymous
•
Mar 29, 2026
1.0/5
1.0/5
I have attempted to contact the parts department to find out if the part I had ordered had come in yet so I could set up an appointment to have it installed because it is dangerous to be driving around without my passenger side rear view mirror & could only leave a message & still haven’t received a return call yet so please have someone call me finally?!!!! Tom Phillips 314-302-9008 Thanks!
Anonymous
•
Mar 28, 2026
3.0/5
3.0/5
The drop of and pick up for detailing is very difficult. Mutiple signs for detailing are confusing as to where your actually supposed to go, and the excessive cars at the drop off location make it difficult. Actual detailing service was good, but I'll be looking for an easier location to access in the future.
Anonymous
•
Mar 27, 2026
1.0/5
1.0/5
I purchased the EG Asurrance body package contract and was told that it would covered dents and scratches; however, I was advised by the service advisor that the contract only covers paint less dents only. Also the sales manger wrote on my contract that he was personally providing me with two free ceramics coatings for my new vehicle as a courtesy for buying a new vehicle; however, the service department refused to honor the sales manager's promise.
Anonymous
•
Mar 26, 2026
5.0/5
5.0/5
Nothing
Anonymous
•
Mar 25, 2026
4.0/5
4.0/5
Cleaned my car after the completed work. I had just spent over 2K.I’m entitled to car washes for as long as I own my vehicle. Told it’s no longer available 😣😣
Anonymous
•
Mar 23, 2026
4.0/5
4.0/5
This is mainly a website and an Acura issue. The A B service schedule is very confusing. Should be listed by time and mileage. Your website doesn’t list all maintenance items separately.Some aren’t listed at all. .
Anonymous
•
Mar 23, 2026
3.0/5
3.0/5
My service advisor told me the rear differential needed to be serviced. I questioned him because it doesn't have a rear differential and integra has never been all wheel drive or just rear wheel drive. He stated the service tech recommend it. Then I called him out on (mistake) and it turned into a teaching lesson according to him. I feel like he was scamming me for something that doesn't exist. Both of them should clearly know that. Also your carwash is a complete let down.
Anonymous
•
Mar 21, 2026
3.0/5
3.0/5
My appointment was at 1 at 315. I went up to the service desk and she went back to check the mechanic. Had not even pulled my car in yet. He pulled in a car that was scheduled after mine told me it would be another 10 minutes and they would get mine in, so then I was looking at another two hours. So I would have been there till at least 530That's not very good practice making people sit there that long
Anonymous
•
Mar 20, 2026
3.0/5
3.0/5
I gave my car for an expensive car wash didn’t clean the car first time so I had to leave the car again at the end when I picked up my car now I can see terrible scratches on my windshield, which aren’t getting removed. I lost the value of my car in just getting it cleaned.