Actually gotten my oil change done within my appointment time. I waited two hours and my car hadn’t even been worked on. I had to leave with a courtesy car and come back the next day to give them more time to do the oil change.

The time for a scheduled oil change and tire rotation took almost 2 hours. About 45 minutes longer than quoted.

I still have not been emailed my warranty.

The service visit was for a simple oil change and tire rotation. It took close to 2 1/2 hours to do this. Plus, the service people did not reset my oil life properly. I did it myself.

Took a while to get someone (Blake) who actually got my issue resolved.

Took forever to get my car serviced. What should have been 2 hours turned into 4.

When I take my other car in for service they run it through the wash.Might be a good idea if you did thisBret did a great job, though.

I had my car scheduled to be picked up for service and recalltwo weeks in a row Abe I still had to talk to six or eight people to get it picked up. I understand that you are no longer going to valet autos. This is one of the reasons I bought from you. Different peopletold me someone was on the way out to get the car as the appointment was for 8:00 am and afterMany calls they showed at 10:30. The right hand appeared to not know what the left hand is doing.

Nothing to improve on, most of my friends and family don’t own Acuras so there’s no point in referring them is all :) other than that it’s perfect

The gold detail could use a little more detail. There were missed surfaces.