My drivers door interior had black finger prints all over it and handle.eThe drivers seat had sweeps of black on it.The seat is old leather and I cannot get the black out of the wrinkles but in the TAN seat :-( seseat.NogggreattoghappyI'm not too happy about it

time of purchase the vehicle. They offering service but after deal done then no response .we purchased 6 vehicle but now I learn lesson from them they gives lie promise so no more vehicle buy from frank leta .

Informed customer that vehicle service would not be completed before close of business. Also, technician should have attached a vehicle emissions sticker to front windshield once vehicle passed test. Instead, customer had to call and inquire about why sticker was not applied and what steps need to be taken to obtain the sticker.

I always receive great service!

Nothing better. I usually don’t discuss my oil changes!

Rep estimated time for service (oil change and car wash) at 1.75 hours. Total service time was 3 hours. Car seat in backseat was unhooked/unbuckled and not put back. Not sure why because back seat was not cleaned or vacuumed.

Listened to what I was saying and then also bring me my keys and paperwork when they were finished and not set it on their desk until I came in to check on progress. Said it would be 30 minutes. After an hour, I went to check. He was talking to a female and saw me and scrambled to his desk and grabbed the inspection sheets and my key and said he had gotten sidetracked and forgot to bring it to me in the waiting room.

Once I drove into the garage at Acura, I was confused by the lady that met me. She made me move forward by about a yard, then told me to keep the car running, then told me to leave the keys, then told me to wait for A service advisor. In or out of the car? I asked should I wait in or outside of my car? Not a good welcome! Not easy for me. Afterwards all was good.

Wait time was an hour longer than promised

I brought my car in for a warranty item that has already been replaced 2 times before. I waited for an hour and a half to then be told it was gonna take longer and I could get my car the next day. The next day I had to call to find out that the part was not even in stock. I had asked.that before I made the appointment. The part won’t be in until the end of November. The whole thing could’ve just been handled better. I don’t live close to the dealership/and it’s not even fixed