Aaron (I believe that is his name) was the person I worked with for my most recent service. He was awful to deal with; he was dismissive, demeaning, and actively lied to me.My experience with Aaron has me seriously debating if I will purchase any more vehicles from Frank Leta.

The communication continues to be an issue every time I bring my car in for service. I always have to call ro get updates and often all team members are not on the same page when providing information. The pick up and delivery option was never offered until I asked for it. For a new car mulitiple things have failed on this car already. As a first time acura owner I am woefully underwhelmed..

The problem is still there!

My drivers door interior had black finger prints all over it and handle.eThe drivers seat had sweeps of black on it.The seat is old leather and I cannot get the black out of the wrinkles but in the TAN seat :-( seseat.NogggreattoghappyI'm not too happy about it

time of purchase the vehicle. They offering service but after deal done then no response .we purchased 6 vehicle but now I learn lesson from them they gives lie promise so no more vehicle buy from frank leta .

Informed customer that vehicle service would not be completed before close of business. Also, technician should have attached a vehicle emissions sticker to front windshield once vehicle passed test. Instead, customer had to call and inquire about why sticker was not applied and what steps need to be taken to obtain the sticker.

I always receive great service!

Nothing better. I usually don’t discuss my oil changes!

Rep estimated time for service (oil change and car wash) at 1.75 hours. Total service time was 3 hours. Car seat in backseat was unhooked/unbuckled and not put back. Not sure why because back seat was not cleaned or vacuumed.

Listened to what I was saying and then also bring me my keys and paperwork when they were finished and not set it on their desk until I came in to check on progress. Said it would be 30 minutes. After an hour, I went to check. He was talking to a female and saw me and scrambled to his desk and grabbed the inspection sheets and my key and said he had gotten sidetracked and forgot to bring it to me in the waiting room.