I thought everyone was great. My issue is that I didn’t get the best deal until I went to another Honda dealer and got a much better offer. I was very annoyed by this. Kyler asked for a chance to beat it and he did. But in the future I’d rather not have to work so hard to get a good deal. This is my 4th car with Leta and I service my cars there. I just don’t like the games. I’m too busy to deal with the BS.

Took to long after sales to get into the finance dept

Well for one I got the car with a small crack in the windshield and reported it to company they said they would check it out but I guess the sale was to important and forgot now it's spidered across my window.. They tried there best to get me a vehicle I do commend them for that but the rates were higher than they said they also tried to up my down payment and this is all after I drove 2 and a half hours. I did get the car but honestly not sure if I should have!

NOT LET TOMMY EVER BE A SALES REP FOR ME AGAIN!!

Communication! I was told to call if I had any problems. Called few times about the same issue 8 days later still havent heard anything back. Ive even left good reviews for my sales representative and now I'm not being heard about my problem

Kyler did everything he could to make sure that I was satisfied with my purchase. I unfortunately chose the last day of the month which had 45 appointments total. The entire staff was professional and friendly. My experience was just a little bit longer than I expected.

I didn’t like the $599 hidden fee. The van was $1849 more than advertised, with no explanation of the additional $599. That makes me feel cheated and possibly stupid, because perhaps I was supposed to negotiate or something. It was irritating. The price of the car shouldn’t be that much more than the advertised price.On another note, Elyse gave me wonderful customer service to help with my key fob and Christine was a very nice salesperson. They were positives.

Stand behind the product that you sell check it out better before you try to sell a used car. The tires were out of balance. The front end needed alignment. The cruise control does not work and the dealership will do nothing to take care of any of it. All the paperwork was not complete. Had to be FedEx to me not very professional.

Car wasn’t ready after I signed. Looked like the detailing was rushed. There was shmootz on the dash.

I had an appointment and still had to wait while they assisted other customers.