The seats in the used car I purchased were filthy and stained. I was able to get everything out with a bottle of upholstery cleaner from AutoZone. I would have expected better.

Only thing I can recommend is updating the website when vehicles are sold. There were several vehicles that were on the site but we were told were actually already sold.

The whole process was slow. We were there for 5 hrs. I prefer to be informed of exact time it will take for things to be completed. We were told several different times it would only take 10 minutes then15 more minutes then again just a few more minutes. It was frustrating. Our potential trade in vehicle could have been being inspected while we were test driving the vehicle we were looking to purchase. Then waiting for finance paper work took a while as well.

Explained how much each additional extended warranty option would cost ahead of time allow customer to pick and choose which warranty options suit their needs.

The long wait to purchase the new SUV and had trouble locating the vehicle I wanted to view. One was a loaner, the white was in transit, the suddenly had two in the blue. Could not find the credit application.

Communication from the sales department could be vastly improved. I would have scored lower however the service department did a great job fixing my vehicle and communicating everything they did in a timely manner.

I feel taken advantage of on my trade in. I think I got shorted about $4000 on my trade in and was in a bit of a bind and this was known during negotiation of price...

After I got my car home, I noticed a significant amount of food, trash, and children’s toys in the crevice behind the back seats. So the detailing job was terrible, it was very easy to see. It also took a very long time to get the sale finalized but it was not all on the dealership, some setbacks were mine as well. Other than that, the experience was good. Kyler helped me get some scratches buffed out and my old plates off my car. Everyone was very friendly and knowledgeable.

After experiencing a problem with a new vehicle, I called several times for assistance. I was put on hold, lied to about a return phone call, ignored, and given the runaround. My salesperson was nice, but the way my concern was handled was deplorable and not at all in line with the 'Leta for Life' motto.

I wish yall would be in one area not be hard to find other than that yall are amazing.