The pressure in the office to do extra warranty was a bit way to much. I said no then you bring in another gut to pressure me to do it and I said no. Your extra warranty would have taken my payment fron 277 to 573 for 60 months. That's a bit excessive that $17,700 for a warranty. And no didn't seem to matter just kept pushing. Very disappointed in finance mangers tactics. Not cool no means no it doesnt mean bring in new gut it felt like a time share tactic

Nothing The People Were Great & Great Help..

Rude, Racist, and bad customer service

Ken Grams is a slimy, lying salesman. He said he had a Honda PilotTouring at a close dealership with the options the test car had, and the Grey interior with options such as heated steering wheel, and we got a car that was driven 269 miles without the options we asked for or were quoted for when he said the car would arrive Thursaday or Friday, and we got a totally different vehicle on November 7th. Ken Grams also emailed me and asked to give him all tens on the survey. We are literally paying!