Ken Grams is a slimy, lying salesman. He said he had a Honda PilotTouring at a close dealership with the options the test car had, and the Grey interior with options such as heated steering wheel, and we got a car that was driven 269 miles without the options we asked for or were quoted for when he said the car would arrive Thursaday or Friday, and we got a totally different vehicle on November 7th. Ken Grams also emailed me and asked to give him all tens on the survey. We are literally paying!