Very busy at checkin, had to wait 10 minutes just to check in. Then immediately told i need to leave car and get a loner. Would have preferred ti know that upfront as i indicated wanted to wait. Plus wouldn’t let me speak with anyone about the problem so i could relay when intermittent problem happens.

The service tech could have wiped the spilled oil from the frame that they splatter on the under carriage during the oil change. Had to clean the dripping oil from my garage floor the day after the oil and filter change.

Work on being honest with customers and stop trying to upsell services.

Not make me wait 15/20 mins for someone to check me in.

The mechanic forgot to put back on the cover to the cabin air filter cover. It was sitting on the dash and I had to turn around so they could reinstall it.

My personal information was sold to Carfax without my permission.

Charge less

You could have told me that an oil change was going to charge me over two hundred dollars.. I was told alll about the hundreds of dollars I would have to spend on my car in 2000 miles . I was told nothing about a $200.00 charge now.

They forgot to put the cap back on and oil was all over my engine and hood. I could smell it and luckily I popped the hood and couldn't believe the cap was sitting there. How does someone forget that???? I also called and nobody returned my call.

Everything was fine. I prefer not recommending anyone or anything to anyone. If someone would ask me if I like Frank Leta service. I would say fine.