Work on being honest with customers and stop trying to upsell services.
Anonymous
•
May 14, 2026
4.0/5
4.0/5
Not make me wait 15/20 mins for someone to check me in.
Anonymous
•
May 14, 2026
3.0/5
3.0/5
The mechanic forgot to put back on the cover to the cabin air filter cover. It was sitting on the dash and I had to turn around so they could reinstall it.
Anonymous
•
May 13, 2026
1.0/5
1.0/5
My personal information was sold to Carfax without my permission.
Anonymous
•
May 13, 2026
4.0/5
4.0/5
Charge less
Anonymous
•
May 12, 2026
1.0/5
1.0/5
You could have told me that an oil change was going to charge me over two hundred dollars.. I was told alll about the hundreds of dollars I would have to spend on my car in 2000 miles . I was told nothing about a $200.00 charge now.
Anonymous
•
May 11, 2026
1.0/5
1.0/5
They forgot to put the cap back on and oil was all over my engine and hood. I could smell it and luckily I popped the hood and couldn't believe the cap was sitting there. How does someone forget that???? I also called and nobody returned my call.
Anonymous
•
May 10, 2026
5.0/5
5.0/5
Everything was fine. I prefer not recommending anyone or anything to anyone. If someone would ask me if I like Frank Leta service. I would say fine.
Anonymous
•
May 10, 2026
3.0/5
3.0/5
Shorter wait times for those with appointments.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
They finished the vehicle in a timely manner. It went in for 2 recalls, Glad they were able to finally get me in to get it done.
Work on being honest with customers and stop trying to upsell services.
Anonymous
•
May 14, 2026
4.0/5
4.0/5
Not make me wait 15/20 mins for someone to check me in.
Anonymous
•
May 14, 2026
3.0/5
3.0/5
The mechanic forgot to put back on the cover to the cabin air filter cover. It was sitting on the dash and I had to turn around so they could reinstall it.
Anonymous
•
May 13, 2026
1.0/5
1.0/5
My personal information was sold to Carfax without my permission.
Anonymous
•
May 13, 2026
4.0/5
4.0/5
Charge less
Anonymous
•
May 12, 2026
1.0/5
1.0/5
You could have told me that an oil change was going to charge me over two hundred dollars.. I was told alll about the hundreds of dollars I would have to spend on my car in 2000 miles . I was told nothing about a $200.00 charge now.
Anonymous
•
May 11, 2026
1.0/5
1.0/5
They forgot to put the cap back on and oil was all over my engine and hood. I could smell it and luckily I popped the hood and couldn't believe the cap was sitting there. How does someone forget that???? I also called and nobody returned my call.
Anonymous
•
May 10, 2026
5.0/5
5.0/5
Everything was fine. I prefer not recommending anyone or anything to anyone. If someone would ask me if I like Frank Leta service. I would say fine.
Anonymous
•
May 10, 2026
3.0/5
3.0/5
Shorter wait times for those with appointments.
Anonymous
•
May 8, 2026
5.0/5
5.0/5
They finished the vehicle in a timely manner. It went in for 2 recalls, Glad they were able to finally get me in to get it done.