When I pulled into the service bay I was not greeted in a reasonable time. I waited and others came in after me and got taken care of. This has never happened before.

Mike was fantastic - polite, good listener, good communications, and answered my questions. Thank you, Mike!!!

Notice suggested services that are really not necessary. With tire rotation air was not checked. Front and rear PSI on CRV differ so when rotating should set tire pressure. Tire pressure warning caught this day after service

Did not complete service in estimated time. Vehicle had 800 miles on odometer and had frayed wires. Shop stated it was rodent damage. None of my other vehicles have had this issue. This seems quite unlikely. My cost was $1200 for a brand new vehicle. .

When I got home my warning light came on. Tire pressure low, need to calibrate TPMS. I had my tires rotated. Feel like that should have already been done.

All in all, we had a good visit no issues. Just wish that you would still do the car wash.

Service was good but communication was not efficient and effective. Specifically pickup or eligibility of loaner.

1300 dollar oil change Very sketchy breaking a wheel bearing rotating the tires

I felt like I was a bother the whole time I was there. I sat in the garage in my car for 20 minutes before someone came and tried to get me started but made it clear they were not my service advisor (I never actually met who it was supposed to be). The video of my car was only the exterior, the air filter that was “critical” my last visit wasn’t even mentioned (I was hoping to replace it last night). I had a 4:00 pm appointment for an oil change and didn’t leave until 6:00pm.

Nothing