I just Feel ripped off and somewhere else getting my almost dead battery replaced that wasn’t even looked at when I had My pilot serviced just last week.
Anonymous
•
May 19, 2026
5.0/5
5.0/5
It’s nothing you could have done better. It’s the vehicle. I bought a lemon and it’s been one thing after another
Anonymous
•
May 18, 2026
2.0/5
2.0/5
Pilot has 34xxx miles. Ran over a screwdriver and checked to see if they could plug it. Service tech said it was not pluggable.And then said they could NOT sell me just one tire had to be 2 oh and had to get an alignment to get the tire warranty
Anonymous
•
May 18, 2026
1.0/5
1.0/5
Very busy at checkin, had to wait 10 minutes just to check in. Then immediately told i need to leave car and get a loner. Would have preferred ti know that upfront as i indicated wanted to wait. Plus wouldn’t let me speak with anyone about the problem so i could relay when intermittent problem happens.
Anonymous
•
May 17, 2026
3.0/5
3.0/5
The service tech could have wiped the spilled oil from the frame that they splatter on the under carriage during the oil change. Had to clean the dripping oil from my garage floor the day after the oil and filter change.
Anonymous
•
May 14, 2026
1.0/5
1.0/5
Work on being honest with customers and stop trying to upsell services.
Anonymous
•
May 14, 2026
4.0/5
4.0/5
Not make me wait 15/20 mins for someone to check me in.
Anonymous
•
May 14, 2026
3.0/5
3.0/5
The mechanic forgot to put back on the cover to the cabin air filter cover. It was sitting on the dash and I had to turn around so they could reinstall it.
Anonymous
•
May 13, 2026
1.0/5
1.0/5
My personal information was sold to Carfax without my permission.
I just Feel ripped off and somewhere else getting my almost dead battery replaced that wasn’t even looked at when I had My pilot serviced just last week.
Anonymous
•
May 19, 2026
5.0/5
5.0/5
It’s nothing you could have done better. It’s the vehicle. I bought a lemon and it’s been one thing after another
Anonymous
•
May 18, 2026
2.0/5
2.0/5
Pilot has 34xxx miles. Ran over a screwdriver and checked to see if they could plug it. Service tech said it was not pluggable.And then said they could NOT sell me just one tire had to be 2 oh and had to get an alignment to get the tire warranty
Anonymous
•
May 18, 2026
1.0/5
1.0/5
Very busy at checkin, had to wait 10 minutes just to check in. Then immediately told i need to leave car and get a loner. Would have preferred ti know that upfront as i indicated wanted to wait. Plus wouldn’t let me speak with anyone about the problem so i could relay when intermittent problem happens.
Anonymous
•
May 17, 2026
3.0/5
3.0/5
The service tech could have wiped the spilled oil from the frame that they splatter on the under carriage during the oil change. Had to clean the dripping oil from my garage floor the day after the oil and filter change.
Anonymous
•
May 14, 2026
1.0/5
1.0/5
Work on being honest with customers and stop trying to upsell services.
Anonymous
•
May 14, 2026
4.0/5
4.0/5
Not make me wait 15/20 mins for someone to check me in.
Anonymous
•
May 14, 2026
3.0/5
3.0/5
The mechanic forgot to put back on the cover to the cabin air filter cover. It was sitting on the dash and I had to turn around so they could reinstall it.
Anonymous
•
May 13, 2026
1.0/5
1.0/5
My personal information was sold to Carfax without my permission.