Frank Leta Honda Service
2.9/5
2.9 /5
129 Verified Reviews
500 Auto Mall Dr, O'Fallon, MO 63368, US
(636) 231-7442
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129 Verified Reviews
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2.0/5
2.0 /5
No status on my previous request which i had complained 4 months back.
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4.0/5
4.0 /5
Reduce priceing
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5.0/5
5.0 /5
Recall service work was estimated on the phone as 30-60 minutes. When I checked in a loaner was suggested because it was going to take much longer. Not a big deal, but you asked for suggestions.
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1.0/5
1.0 /5
Everything
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5.0/5
5.0 /5
Everyone was very helpful and friendly. I especially liked chatting with your hostess near the waiting area.
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2.0/5
2.0 /5
The person who spoke to me about a problem with my car, was suppose to send me an estimate on the service. She has not send it yet. This has happened before and I never received a response. Not too good of customer service.
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1.0/5
1.0 /5
You need to follow-up with customer when you said you would
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4.0/5
4.0 /5
Long story
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4.0/5
4.0 /5
Oil change took a little longer than the hour expected, but they did suggest $2,000 plus services, so that likely took a while. The pics help clarify the need (s) for service. The pricing however is outrageous compared to others.
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2.0/5
2.0 /5
Not over promise service delivery times. It happened to me 3 times in 4 days. The timeline wasn’t met 3 straight visits.