Frank Leta Honda Service
3.0/5
3.0 /5
268 Verified Reviews
500 Auto Mall Dr, O'Fallon, MO 63368, US
(636) 231-7442
268 Verified Reviews
5.0/5
5.0 /5
Nothing

4.0/5
4.0 /5
Pricing was steep

4.0/5
4.0 /5
Wife explained that the young lady service rep was playing on her phone and a coworker had to get her attention for my wife to get assistance

1.0/5
1.0 /5
Checked out my vehicle like they said they would and call me back when I requested to speak to a service manager. It’s been five days and no one has called me back to address my concern.

1.0/5
1.0 /5
Pre-coordinated ordering parts and the front part was ordered. The car is less than 20 days outside of warranty (still under mileage) and this part is a workmanship issue. Leta originally indicated it would be covered under warranty then walked that comment back. Once it was committed by the service rep it should have been honored. After buying 5 cars with Leta I expected some loyalty for an item 20 days out of warranty.

1.0/5
1.0 /5
I have free oil changes for 2 more years year but I’m never coming back. Terrible people here.

4.0/5
4.0 /5
Small issue with appointment time but issue was resolved quickly

5.0/5
5.0 /5
Alerted me to price of work because some of the services were more expensive than I though they would be

4.0/5
4.0 /5
The experience was very good. Only thing I would’ve changed would be Taking a closer look at the problem I fist presented

3.0/5
3.0 /5
1. Had a 7a appointment. Was first at the service entrance. Waited about 10 minutes for an advisor.2. To complete an oil and oil filter change took almost 2 hours.3. The link sent to show the results of the multi-point inspection results is deceptive.4. Advisor indicated the service provider that the customer was going to use to have the windshield replaced did not do quality work or provide quality products. NOTE: I’ve only ever had issues with Honda windshields.