The online schedule had very few open slots available. I had to call to schedule an appointment.The customer service was excellent
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
We only have one service shop to go in St Charles MoNo drop off I waited for my vehicle
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Bad servicesLearn to put paper mat
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
WAS NEVER EXPLAINED ABOUT ANYTHING ON THE CAR. AND DROVE ALL THE WAY HOME IN 4 WHEEL DRIVEEUGENE WAS GREAT. THE PRICE IS MUCH HIGHR THAN I EXPECTED. HE GOT US 20% CREDIT RATE OFF AND NOW WE HAVE A 9% RATE. INCREDIBLE. IM NOT TO SURE ABOUT THE VEHICLE YET. I FEEL ITS NOT AN SE AND ITS JUST A CAR PUT TOGETHER QUICKLY TO SELL. NOT ALOT OF SPECIAL FEATURES OR PLACES TO STORE THINGS. WE DID USE THE 4X4 DRIVE AND ENJOYED IT. IT IS COMFORTABLE. NOT ALOT OF FEATURES. CANT USE GPS ON THE BIG SCREEN LIKE WE WERE HOPING FOR.I FEEL I SPENT MORE THEN I ANTICIPATEDIT WAS VERY PROFFESIONAL, AND THE STAFF WAS FRIENDLY AND KNOWLEGABLETHE CARS WE WENT THERE FOR, WERENT THERE
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Keep up the great workCause they the best all of t hem
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I have first time I've ever had a new car and your service when I came to buy the car was great I finally got a call that took me wherever I wanted to go drove smoothly it's just a wonderful feeling and I thank you all for letting me purchase to call in their future I hope and pray that you would let me purchase another one thank you
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Nick was very kind, very patient, and I felt the treatment was fair. I’m very happy with the car I bought
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
Extremely dissatisfied with the overall service and charges that I didn’t approve of that I unexpectedly had to pay
Verified User
•
Oct 31, 2025
3.0/5
3.0/5
I wish the waiting area was more comfortable, but it is adequate.My service advisor was very courteous, and professional!!I was satisfied with the service. However the first time I brought my newly purchased Outlander in for an oil change, I was given a scare that my car needed so many services. I was not use to that type of sales hype, and I was hesitant to come back. This time, I felt more comfortable because I was not given an over selling hype, but given courteous customer service.
The online schedule had very few open slots available. I had to call to schedule an appointment.The customer service was excellent
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
We only have one service shop to go in St Charles MoNo drop off I waited for my vehicle
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Bad servicesLearn to put paper mat
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
WAS NEVER EXPLAINED ABOUT ANYTHING ON THE CAR. AND DROVE ALL THE WAY HOME IN 4 WHEEL DRIVEEUGENE WAS GREAT. THE PRICE IS MUCH HIGHR THAN I EXPECTED. HE GOT US 20% CREDIT RATE OFF AND NOW WE HAVE A 9% RATE. INCREDIBLE. IM NOT TO SURE ABOUT THE VEHICLE YET. I FEEL ITS NOT AN SE AND ITS JUST A CAR PUT TOGETHER QUICKLY TO SELL. NOT ALOT OF SPECIAL FEATURES OR PLACES TO STORE THINGS. WE DID USE THE 4X4 DRIVE AND ENJOYED IT. IT IS COMFORTABLE. NOT ALOT OF FEATURES. CANT USE GPS ON THE BIG SCREEN LIKE WE WERE HOPING FOR.I FEEL I SPENT MORE THEN I ANTICIPATEDIT WAS VERY PROFFESIONAL, AND THE STAFF WAS FRIENDLY AND KNOWLEGABLETHE CARS WE WENT THERE FOR, WERENT THERE
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Keep up the great workCause they the best all of t hem
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I have first time I've ever had a new car and your service when I came to buy the car was great I finally got a call that took me wherever I wanted to go drove smoothly it's just a wonderful feeling and I thank you all for letting me purchase to call in their future I hope and pray that you would let me purchase another one thank you
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Nick was very kind, very patient, and I felt the treatment was fair. I’m very happy with the car I bought
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
Extremely dissatisfied with the overall service and charges that I didn’t approve of that I unexpectedly had to pay
Verified User
•
Oct 31, 2025
3.0/5
3.0/5
I wish the waiting area was more comfortable, but it is adequate.My service advisor was very courteous, and professional!!I was satisfied with the service. However the first time I brought my newly purchased Outlander in for an oil change, I was given a scare that my car needed so many services. I was not use to that type of sales hype, and I was hesitant to come back. This time, I felt more comfortable because I was not given an over selling hype, but given courteous customer service.