Services were completed as stated. Associates answered my questions.
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
Issue wasn’t fixed/resolved and now I’mHaving to go back again plus I’ve got even more problems again.Compared to other dealers in the area, the waiting room both in the service area and in the sales area could use some improvements. Also, one of their salesman was vaping at his desk the whole time I was there. I could smell it and didn’t like the odor nor do I want the second hand exposure.They went on a ride along and heard the noise but couldn’t re-duplicate it once back in service. Then several other issues started happening. Every time I bring the car to them, a new issue arises.I feel as though most of the service advisors there are uncertain what they should do with myI had brown footprints along the driver door panel and on the rubber mat and grease on the steering wheel. Also, smelled like oilThe appointment I made for future work at the check out was not put into their systemIt would be nice if someone could exactly follow thru on my vehicle and figure out what is going on with it. I hate that I’ve spent this much money and been there almost 5 times in the last year and keep having more and more problems with this car without resolution.It took way to long to get the appointment and once I had it the forgot to put it in their system.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
The online schedule had very few open slots available. I had to call to schedule an appointment.The customer service was excellent
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
We only have one service shop to go in St Charles MoNo drop off I waited for my vehicle
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Bad servicesLearn to put paper mat
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
WAS NEVER EXPLAINED ABOUT ANYTHING ON THE CAR. AND DROVE ALL THE WAY HOME IN 4 WHEEL DRIVEEUGENE WAS GREAT. THE PRICE IS MUCH HIGHR THAN I EXPECTED. HE GOT US 20% CREDIT RATE OFF AND NOW WE HAVE A 9% RATE. INCREDIBLE. IM NOT TO SURE ABOUT THE VEHICLE YET. I FEEL ITS NOT AN SE AND ITS JUST A CAR PUT TOGETHER QUICKLY TO SELL. NOT ALOT OF SPECIAL FEATURES OR PLACES TO STORE THINGS. WE DID USE THE 4X4 DRIVE AND ENJOYED IT. IT IS COMFORTABLE. NOT ALOT OF FEATURES. CANT USE GPS ON THE BIG SCREEN LIKE WE WERE HOPING FOR.I FEEL I SPENT MORE THEN I ANTICIPATEDIT WAS VERY PROFFESIONAL, AND THE STAFF WAS FRIENDLY AND KNOWLEGABLETHE CARS WE WENT THERE FOR, WERENT THERE
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Keep up the great workCause they the best all of t hem
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I have first time I've ever had a new car and your service when I came to buy the car was great I finally got a call that took me wherever I wanted to go drove smoothly it's just a wonderful feeling and I thank you all for letting me purchase to call in their future I hope and pray that you would let me purchase another one thank you
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Nick was very kind, very patient, and I felt the treatment was fair. I’m very happy with the car I bought
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
Extremely dissatisfied with the overall service and charges that I didn’t approve of that I unexpectedly had to pay
Services were completed as stated. Associates answered my questions.
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
Issue wasn’t fixed/resolved and now I’mHaving to go back again plus I’ve got even more problems again.Compared to other dealers in the area, the waiting room both in the service area and in the sales area could use some improvements. Also, one of their salesman was vaping at his desk the whole time I was there. I could smell it and didn’t like the odor nor do I want the second hand exposure.They went on a ride along and heard the noise but couldn’t re-duplicate it once back in service. Then several other issues started happening. Every time I bring the car to them, a new issue arises.I feel as though most of the service advisors there are uncertain what they should do with myI had brown footprints along the driver door panel and on the rubber mat and grease on the steering wheel. Also, smelled like oilThe appointment I made for future work at the check out was not put into their systemIt would be nice if someone could exactly follow thru on my vehicle and figure out what is going on with it. I hate that I’ve spent this much money and been there almost 5 times in the last year and keep having more and more problems with this car without resolution.It took way to long to get the appointment and once I had it the forgot to put it in their system.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
The online schedule had very few open slots available. I had to call to schedule an appointment.The customer service was excellent
Verified User
•
Nov 29, 2025
3.0/5
3.0/5
We only have one service shop to go in St Charles MoNo drop off I waited for my vehicle
Verified User
•
Nov 25, 2025
1.0/5
1.0/5
Bad servicesLearn to put paper mat
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
WAS NEVER EXPLAINED ABOUT ANYTHING ON THE CAR. AND DROVE ALL THE WAY HOME IN 4 WHEEL DRIVEEUGENE WAS GREAT. THE PRICE IS MUCH HIGHR THAN I EXPECTED. HE GOT US 20% CREDIT RATE OFF AND NOW WE HAVE A 9% RATE. INCREDIBLE. IM NOT TO SURE ABOUT THE VEHICLE YET. I FEEL ITS NOT AN SE AND ITS JUST A CAR PUT TOGETHER QUICKLY TO SELL. NOT ALOT OF SPECIAL FEATURES OR PLACES TO STORE THINGS. WE DID USE THE 4X4 DRIVE AND ENJOYED IT. IT IS COMFORTABLE. NOT ALOT OF FEATURES. CANT USE GPS ON THE BIG SCREEN LIKE WE WERE HOPING FOR.I FEEL I SPENT MORE THEN I ANTICIPATEDIT WAS VERY PROFFESIONAL, AND THE STAFF WAS FRIENDLY AND KNOWLEGABLETHE CARS WE WENT THERE FOR, WERENT THERE
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Keep up the great workCause they the best all of t hem
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
I have first time I've ever had a new car and your service when I came to buy the car was great I finally got a call that took me wherever I wanted to go drove smoothly it's just a wonderful feeling and I thank you all for letting me purchase to call in their future I hope and pray that you would let me purchase another one thank you
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Nick was very kind, very patient, and I felt the treatment was fair. I’m very happy with the car I bought
Verified User
•
Nov 7, 2025
1.0/5
1.0/5
Extremely dissatisfied with the overall service and charges that I didn’t approve of that I unexpectedly had to pay