I have have express on multiple appointments that when my front.drive side wheel makes a noise when turned to the right and occasionally to the left. However on multiple appointments I have been told it has been heard. When I schedule the appointment, I advised of this again and was told would be looked it. When my son arrived with my vehicle he was told rudely by Chad, the cost would 206.00 for them to check it and add an hour to my appointments. This was the worst service appointments.

Parts to correct my recall were not delivered. I was not notified so I showed up for a scheduled appointment. And the service guy couldn't tell me when the part would arrive. Communication with the customer and between Service and Parts is lacking.

Better service I was lied to the whole time plus the manager was very rude my vehicle stayed with them more than me didn’t even get to take it home the same day

Communication needs a lot of work there. Chad is the only person there that seems to actually like their job and tries his hardest to make people feel heard and understood.

It appears someone went through my trunk and back seat area. The mat that covers it was flipped and an item was left beneath it. What's worse is the box containing a deceased parents items in the back that I had closed in as particular way. They didn't know how I had it closed so let the top flap open. I had not brought myself to opening it for months. I got sick from the discovery. I called and left my number for manager to call back and nada. Almost an hour and no service. Now I know why.

Availability for appointments should be improved.

Answered the phone after a vehicle is purchased so your customer doesn’t feel neglected

I could have not been ripped off ... I paid 206.00 for them to tell me what I already told them was wrong with the car and it still isn't fixed . i bought the car 3 months ago 1500 down 727.00 a month .. Repairs needed

Was charge for a service that I didn’t approve of doing. Service person never asked me if I was welling to and approve of the amount for the labor fee. Very disappointing that I was done that way. What if I didn’t have the money on me to pay???

Service was great. Much better than the first time in 2024.