There was no tissue in the restroom while waiting. The wrong mileage was recorded in my maintenance book and no sticker was placed on the windshield. Also I had a coupon and the original amount was still charged. I had to have a refund sent to me because of the overcharged amount.
Anonymous
•
Mar 9, 2026
1.0/5
1.0/5
Could have done the requested service correctly. Wish I never came to this establishment, because now I have a car hood with swirls and scratches done by the technician that I will have to battle with management get get fixed.......All I came for was an oil change and possible tire replacement. I am not happy at all, and this isn't even the 1st time I had an issue with the service center here.
Anonymous
•
Mar 9, 2026
5.0/5
5.0/5
Nothing. Excellent service.
Anonymous
•
Mar 4, 2026
1.0/5
1.0/5
They don’t answer the phone , when you trying to check on your car ,also they miss diagnosed my jeep still making noise under the dash board !!! This place is a joke they need to fire management and start over !!! I would never take my car there again wish I could use my warranty some where else wish I could give no stars !!!
Anonymous
•
Mar 2, 2026
1.0/5
1.0/5
The issue with my vehicle has not been resolved after 6 months and 11 visits.
Anonymous
•
Feb 27, 2026
4.0/5
4.0/5
More communication
Anonymous
•
Feb 27, 2026
1.0/5
1.0/5
I am roughly 80 miles away and had to use this location for a recall repair. I scheduled a repair in advance and when they arrived, was told they needed to order the part and would need to come back again.
Anonymous
•
Feb 23, 2026
1.0/5
1.0/5
Zero communication follow-up from advisor. Had to send people in person to get status update after numerous calls and asking to find out what’s going on with my car.
Anonymous
•
Feb 19, 2026
1.0/5
1.0/5
Called when services were completed. Have staff that support the business and not just car sales.
Anonymous
•
Feb 19, 2026
2.0/5
2.0/5
More transparency. I should'nt to wonder why my estimate and bill where I'm different zip codes. I shouldn't have to to ask did you find the anything i need to be aware of she then feel the bed to define things i need to be aware of even if buying was found i should get told everything is what it needs to be before i ask but because im being a butt but because of i didn't ask you wouldn't have said anything
There was no tissue in the restroom while waiting. The wrong mileage was recorded in my maintenance book and no sticker was placed on the windshield. Also I had a coupon and the original amount was still charged. I had to have a refund sent to me because of the overcharged amount.
Anonymous
•
Mar 9, 2026
1.0/5
1.0/5
Could have done the requested service correctly. Wish I never came to this establishment, because now I have a car hood with swirls and scratches done by the technician that I will have to battle with management get get fixed.......All I came for was an oil change and possible tire replacement. I am not happy at all, and this isn't even the 1st time I had an issue with the service center here.
Anonymous
•
Mar 9, 2026
5.0/5
5.0/5
Nothing. Excellent service.
Anonymous
•
Mar 4, 2026
1.0/5
1.0/5
They don’t answer the phone , when you trying to check on your car ,also they miss diagnosed my jeep still making noise under the dash board !!! This place is a joke they need to fire management and start over !!! I would never take my car there again wish I could use my warranty some where else wish I could give no stars !!!
Anonymous
•
Mar 2, 2026
1.0/5
1.0/5
The issue with my vehicle has not been resolved after 6 months and 11 visits.
Anonymous
•
Feb 27, 2026
4.0/5
4.0/5
More communication
Anonymous
•
Feb 27, 2026
1.0/5
1.0/5
I am roughly 80 miles away and had to use this location for a recall repair. I scheduled a repair in advance and when they arrived, was told they needed to order the part and would need to come back again.
Anonymous
•
Feb 23, 2026
1.0/5
1.0/5
Zero communication follow-up from advisor. Had to send people in person to get status update after numerous calls and asking to find out what’s going on with my car.
Anonymous
•
Feb 19, 2026
1.0/5
1.0/5
Called when services were completed. Have staff that support the business and not just car sales.
Anonymous
•
Feb 19, 2026
2.0/5
2.0/5
More transparency. I should'nt to wonder why my estimate and bill where I'm different zip codes. I shouldn't have to to ask did you find the anything i need to be aware of she then feel the bed to define things i need to be aware of even if buying was found i should get told everything is what it needs to be before i ask but because im being a butt but because of i didn't ask you wouldn't have said anything