The place would benefit from two things: 1) give customers Rae to their work or homes when need-be; 2) A coffee machine that allows you to get the type of coffee you want instantly. Toyota and Subaru dealerships have them. A little thing that makes a big difference.Friendly service agent plus they know what they are doing about car service and repair.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Had a blast buying my Outlander. Too and Will was super helpful and made everything easy. They answered all my questions and didn’t pressure me at all, which I appreciated. Overall really happy with everything and would buy from again them for sure.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
They need to have tires on stock for a carNa
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
Could use a complimentary car wash
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Everyone e was great! I was late and they still fit me in with no problem.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
No fault of theirs, it's just that the brakes only squeek when they have been driven/used for a while (I'm guessing because they're hot), so they wouldn't squeek when the brakes had cooled off when they drove it to test it.Maybe I should drive it around for a while to get the brakes hot, and then have them check it immediately when the brakes are still hot and squeeking.I needed an extender for my visor so the afternoon sun won't blind me from the side when I'm going north.The woman in the parts department could of had an expensive solution, but instead she pointed out that I could get an extender on Amazon for $20.Service people who put my needs first will make me want to come back.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Jacob is amazing. Such a great improvement.
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
I wanted to share how impressed I am with your staff. It’s rare to find a dealership like Fresno Mitsubishi. But this team nailed it. Jacob (Service) is always welcoming and friendly. Gerry was the primary reason why I returned to purchase. Eddie did a fantastic job walking me through the car features. Kirat provided excellent customer service. I truly appreciate their honesty and working with me, not against me. Honestly can’t think of a single thing to improve because they were all amazing. They went above and beyond in every way. Thank you for such a smooth and welcoming experience!The staff, the environment, cleanliness and especially the service, experience was over the roof! They exceeded my expectations. Excellent customer service from Gerry, Eddie and kirat! You guys are awesome
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Great experience overall. Ed and Too were very helpful. Thank you.
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Great experience at Fresno Mitsubishi. I purchased a 2025 Outlander PHEV and couldn’t be happier. No pressure, great service, and excellent support throughout. Tou and the staff were friendly, knowledgeable, and made the entire process smooth and stress free.
The place would benefit from two things: 1) give customers Rae to their work or homes when need-be; 2) A coffee machine that allows you to get the type of coffee you want instantly. Toyota and Subaru dealerships have them. A little thing that makes a big difference.Friendly service agent plus they know what they are doing about car service and repair.
Verified User
•
Apr 23, 2026
5.0/5
5.0/5
Had a blast buying my Outlander. Too and Will was super helpful and made everything easy. They answered all my questions and didn’t pressure me at all, which I appreciated. Overall really happy with everything and would buy from again them for sure.
Verified User
•
Apr 20, 2026
5.0/5
5.0/5
They need to have tires on stock for a carNa
Verified User
•
Apr 10, 2026
5.0/5
5.0/5
Could use a complimentary car wash
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Everyone e was great! I was late and they still fit me in with no problem.
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
No fault of theirs, it's just that the brakes only squeek when they have been driven/used for a while (I'm guessing because they're hot), so they wouldn't squeek when the brakes had cooled off when they drove it to test it.Maybe I should drive it around for a while to get the brakes hot, and then have them check it immediately when the brakes are still hot and squeeking.I needed an extender for my visor so the afternoon sun won't blind me from the side when I'm going north.The woman in the parts department could of had an expensive solution, but instead she pointed out that I could get an extender on Amazon for $20.Service people who put my needs first will make me want to come back.
Verified User
•
Apr 3, 2026
5.0/5
5.0/5
Jacob is amazing. Such a great improvement.
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
I wanted to share how impressed I am with your staff. It’s rare to find a dealership like Fresno Mitsubishi. But this team nailed it. Jacob (Service) is always welcoming and friendly. Gerry was the primary reason why I returned to purchase. Eddie did a fantastic job walking me through the car features. Kirat provided excellent customer service. I truly appreciate their honesty and working with me, not against me. Honestly can’t think of a single thing to improve because they were all amazing. They went above and beyond in every way. Thank you for such a smooth and welcoming experience!The staff, the environment, cleanliness and especially the service, experience was over the roof! They exceeded my expectations. Excellent customer service from Gerry, Eddie and kirat! You guys are awesome
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Great experience overall. Ed and Too were very helpful. Thank you.
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Great experience at Fresno Mitsubishi. I purchased a 2025 Outlander PHEV and couldn’t be happier. No pressure, great service, and excellent support throughout. Tou and the staff were friendly, knowledgeable, and made the entire process smooth and stress free.