they offered me either a 10 am or an 11am appointment. I initially said 11am, and then changed my mind and asked for the 10am slot. The person I was speaking to said 11am would work best (I'm assuming for him), and that is what I ended up with. I work the night shift and sleep during the day. Having to stay up that extra hour was a hardship on me,.no additional commentsi was told what they recommended for me to have serviced. He said I needed an alignment. I asked him what brought him to that conclusion, and asked if he had inspected it for alignment issues. He said it was based on mileage.Well, what he didn't know was that I had fairly recently had new tires put on the vehicle, and course an alignment was done at that time. I asked him if they always recommend things that their customers do not need?They need to ask the customer if they have had any of the things they are recommending serviced elsewhere and then let the customer know when those things would be scheduled to be done the next time if service was performed at that location.

Wish they were open on Saturdays.. Due to me working during the week. Hard for me to take time off.

Thanks Tou!

Great job Julio and Tou!

N/AOverall great service.

Tou and Nick did a great job showing us the car and going over the features. They made the whole process simple and easy.

Jacob has been a warm welcome and it’s refreshing to have a friendly face, the video reports are a welcome which I didn’t get get this visit very disappointing for my mom so I can show her how the car really looks. The oil change took its normal time, the longest wait has been Jacob to let me know if Warranty would cover 2 repairs after a Month I finally got the answer, I will be returning soon for both repairs.The new complimentary snacks were an added bonus to the fresh coffee.

Was easy visit. Friendly service writer. Overall great experience.

TOU did a great job showing us the car and walking us through the buying process.This is our second time purchasing a car here.

Employees always treated me positivity from buying a vehicle from them and my daily maintenance visits.