Very easy to obtain a unit, set up payment. And no hassle ending payment when we were finished needing the unit.
Anonymous
•
Sep 29, 2026
5.0/5
5.0/5
There was a wide range of storage options at the facility. It was very easy to arrange for storage online or in person. They told you all the costs upfront with no surprises. The manager and employees were easy to reach by phone, email, or text and responses were quick. I will definitely rent from them again.
Anonymous
•
Nov 1, 2025
5.0/5
5.0/5
Ben the guy behind the counter was great. He gave us all the information we needed on the phone. But he continued to give us great customer service as we entered the building and as we finalize our rental.
Anonymous
•
Oct 28, 2025
5.0/5
5.0/5
Very helpful and courteous. Well-informed and kept good communications.
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
The buildings were secure, clean and climate controlled. The property manager, Ashely, is amazing, considerate and professional.
Anonymous
•
Dec 18, 2024
5.0/5
5.0/5
Convenient easy acces
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
The Customer Service was great professional,very patient and helpful with me being a senior citizen I don't know much about on-line business I've been with Gateway before and back again I accidentally deleted my receipt and Tammy and Ron were of great help inside and outside of the facility keep up the work
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Service was excellent from start to finish.
Anonymous
•
Aug 20, 2024
5.0/5
5.0/5
Professionalism. Above and beyond customer service, Tami at the reception just has a wonderful disposition.
Anonymous
•
Aug 20, 2024
5.0/5
5.0/5
Exceptionally forward service helped make the process easy
Very easy to obtain a unit, set up payment. And no hassle ending payment when we were finished needing the unit.
Anonymous
•
Sep 29, 2026
5.0/5
5.0/5
There was a wide range of storage options at the facility. It was very easy to arrange for storage online or in person. They told you all the costs upfront with no surprises. The manager and employees were easy to reach by phone, email, or text and responses were quick. I will definitely rent from them again.
Anonymous
•
Nov 1, 2025
5.0/5
5.0/5
Ben the guy behind the counter was great. He gave us all the information we needed on the phone. But he continued to give us great customer service as we entered the building and as we finalize our rental.
Anonymous
•
Oct 28, 2025
5.0/5
5.0/5
Very helpful and courteous. Well-informed and kept good communications.
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
The buildings were secure, clean and climate controlled. The property manager, Ashely, is amazing, considerate and professional.
Anonymous
•
Dec 18, 2024
5.0/5
5.0/5
Convenient easy acces
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
The Customer Service was great professional,very patient and helpful with me being a senior citizen I don't know much about on-line business I've been with Gateway before and back again I accidentally deleted my receipt and Tammy and Ron were of great help inside and outside of the facility keep up the work
Anonymous
•
Sep 10, 2024
5.0/5
5.0/5
Service was excellent from start to finish.
Anonymous
•
Aug 20, 2024
5.0/5
5.0/5
Professionalism. Above and beyond customer service, Tami at the reception just has a wonderful disposition.
Anonymous
•
Aug 20, 2024
5.0/5
5.0/5
Exceptionally forward service helped make the process easy