It was not communicated that maintenance was coming to my apartment to fulfill the request. Also, I have been waiting for weeks for the parts to be in stock again.

N/A

The lady who gave my tour was very helpful and nice.

Adam with GREAT! A+ service. He was able to provide great insight on the property, answer all of my questions, and give me units that were tailored to my needs. He needs a raise!

Very smoothly no complaints staff were great and very knowledgeable maybe looking to stay another yr..

Fernando completed this maintenance order.

My ceiling fan in my bedroom had broke. It was replaced in a timely manner and works great!! The only issue I had was it looked as if someone had stood on my bed with shoes as and there was dirt and stains all over my beading and sheets. There were also screws and ceiling pieces all over my bed sheets and carpets. I under stand my bed is under the fan but if some kind of mat or tarp could’ve been placed in between would’ve been great. Unfortunately the bedding was ruined and seemed like common sense to wasn’t applied. Fan works great though!

I got home while he was in my apt. He didnt fix anything in ny request but he did clean my air vent just because? So i had to call the office for the actual issue

I submitted to have my A/C filter changed. As per usual, Fernando came promptly and did the job quickly. Excellent service!

Fernando was very nice and professional. I didn’t hear him knocking at the door. He came in and kept announcing himself while doing so until I made myself seen, he then apologized even though I was the one who didn’t hear the door. After he was done, he smiled and told me to have a great day.