Giambalvo Mitsubishi
4.4/5
4.4 /5
76 Verified Reviews
1305 Roosevelt Ave, York, PA 17404, US
(717) 846-2222
76 Verified Reviews
5.0/5
5.0 /5
Matt was super, he advised what additional services were needed, and technician Aaron sprang into action, even working through his lunch so my mom and I could get on with our day. Matt would check on us during our wait, very personable and caring. We also enjoyed the complimentary coffee while we waited.Exceptional customer service.

1.0/5
1.0 /5
Kept telling me that the recall wasnt for thr back up camera when that is exactly what the recall notice said it was for

5.0/5
5.0 /5
The app never works and sometimes puts in the wrong date or time I pickFriendly and honest

5.0/5
5.0 /5
Parking there is not good at all.All good except need parking..

5.0/5
5.0 /5
East of drop off and quick turnaround

4.0/5
4.0 /5
Good service & friendly staff

1.0/5
1.0 /5
Car returned dirt and scratched and covered with dust.had my auxiliary battery replaced and the battery installed was defective. The vehicle failed and had to be towed back to the dealership, causing me to lose a full day of work. The repair took two additional days despite explaining the urgency. I received no apology, and during one call a staff member hung up on me. This was a very poor customer service experience, especially for a simple battery replacement.”Very unprofessional .The car had scratches in the back and was covered with dust when I got it.They need to be audited and retrained.They are the most unprofessional dealership I have ever encountered. I always used dealership for my cars Mercedes.Typota.Mitsubishii.It is beyond any experience I ever had .Very poor.I asked to leave the keys in sale so I can get the car after service closes.They did not.The left the key in the car.I caught service person 5 minutes before they close.who told me keys in car.I have no way of knowing this.it was just another unprofessional encounter.

5.0/5
5.0 /5
Very caring

5.0/5
5.0 /5
Friendly & completed in a timely manner

4.0/5
4.0 /5
If it wasn’t for your rep, Mike M, helping me, I may have never returned to Mitsubishi dealership.Talking to an automated system to schedule is a waste of time. Nothing could be accomplished as they could not understand what I needed checked on my car !!!!Excellent customer service by rep, Mike. Service team stayed late to help repairs