The Service Department, especially the Service Manager always make sure that I’m up to date on needed repairs/service. The time that I wait is always short. They always offer me bottled water and make sure that, while I wait, I’m comfortable.

Staff were very polite, professional and not pushy.

Wifi was slow - you may want to have it checked.service was performed very well and in a timely manner. The service associate was extremely helpful

They are quick and reliable.

Quick and friendly service

The ease at. Getting an appointment, as well as quick and complete service. The Service Manager, Jose knows me and my two vehicles very well. He always keeps me abreast of up coming, needed service. So I’m always up to date on keeping my vehicles running well!

I completed the paperwork on late Friday afternoon 3/20 and noticed that I'd forgotten to list my wife on the title along with myself. I called Anthony first thing the next morning and he said he was not able to add her. I can't imagine that the DMV form had already been sent out since it fell on a weekend and I don't think it would have been a big deal to write in her name as the joint owner. I paid cash for the car so there wasn't any loan paperwork associated with the purchase. Now I have to send the title back in to DMV in 6 weeks or so to add her and pay the fee again.My sales person, Max, was extremely responsive and great to deal with. He fed me all the information on my order that he could get.Charles in the parts department is also great to deal with! He has gotten me several parts over the years for my old 2014 Outlander Sport and always goes above and beyond to provide great customer service!Mitsubishi's vehicle ordering process needs to be improved. I have ordered several vehicles in the past from GM and FCA for our company and they do a better job. They give you a build sheet at time of order showing you a breakdown of the MSRP. They also give you the cost you're going to pay and state that you will get any rebates in place at time of delivery. Then, they update you when your vehicle receives a VIN and feed you information on when it's supposed to arrive. I wasn't able to get the actual MSRP on my new Outlander Sport until it arrived at the dealership and Max sent me a photo of the window sticker.My salesperson, Max, was very responsive and great to deal with.The sales manager, Matt, who took my deposit and placed the order was not able to be reached after I placed the order. I called him a few times and he didn't get back to me. The car didn't arrive on the late February projection and finally came in on 3/18.

Great, Friendly, Service

Overall pleasant experience. Negotiated a great price, was satisfied with trade in value. Test drive, price and financing, the sales team and delivery of vehicle was flawless from beginning to end. Would definitely recommend Mitsubishi to friends and family if looking for a vehicle.It was a pleasant experience.

Way to go CarsonGreat customer service