Service was excellent alliteration took time to explain and any problems just pop in they will explain

because the service from staff is excellent

They took their time too listen and understood what my problem was before working on the car. the car was fixed on the same day but, they did a free car check and found out I had a missing wheel stud which was then ordered and delivered fitted today. First class service and both Emma Felix were very helpful. Both were a credit to Lookers Glasgow.

Car was in for an update, also to check a few issues with lights coming on dashboard which has been rectified. Unfortunately the main issue of car not starting has not been resolved. It is an known fault with the car's stop start system. Now in touch with Audi UK and are awaiting a resolution to this issue!

Everything was done on time. Met with advisor completed paperwork and went on test drive. When finished no hard sell to buy a car.

Straightforward check in. Job done with no fuss. All staff were very helpful and professional.

Great support from Martin Dobson to look at cars, test drive and quotation explanation

Overall the experience was good. Only issue was that car was not ready for original day of pick up, due to scratches on bonnet. I was contacted before travelling from Ayr and this was corrected. Maybe some internal communication from Edinburgh Audi could have helped with car condition being known so to have more realistic expectations of car handover date.

Kept informed all the way along on progress

From the moment we stepped into Lookers and dealing with Chloe to our hand over with Scott the process was smooth and so easy