Worst car buying experience ever.Was in the showroom for two and a half hours, left alone for 45 minutes and 30 minutes.Private plate transfer shocking.Sent a complaint email - no response.Would not recommend this branch to anyone.
Verified User
•
Aug 11, 2026
1.0/5
1.0/5
I genuinely think that sales people in the showroom look down their nose at you. They think they are superior. Elliot at least was polite and courteous from an online enquiry and nearly secured my business. But on balance, the poor showroom experience and the better service and deal offered by Stirling Audi meant I bought my £76k Q6 from them.
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Very polite efficient to my enquiry
Verified User
•
Aug 10, 2026
4.0/5
4.0/5
Fast communication after I made an enquiry.
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Honest information about a new q3 .
Verified User
•
Aug 6, 2026
2.0/5
2.0/5
Salesman said he would get in contact with me on the following Monday. It is now Thursday and no sign of communication
Verified User
•
Aug 3, 2026
1.0/5
1.0/5
Too longwinded procedure, saw a car I liked and just needed a trade in value for my current vehicle, had to endure a plethora of unnecessary question on products I didn’t need.
Verified User
•
Jul 31, 2026
5.0/5
5.0/5
Stephen Cumming is an excellent sales person, his attitude and professionalism were exemplary, everything he said he would do happened, I felt a real connection with him and will be recommending him to my family and friends
Verified User
•
Jul 30, 2026
5.0/5
5.0/5
Very clear information for anyone to understand how PCP works.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Worst car buying experience ever.Was in the showroom for two and a half hours, left alone for 45 minutes and 30 minutes.Private plate transfer shocking.Sent a complaint email - no response.Would not recommend this branch to anyone.
Verified User
•
Aug 11, 2026
1.0/5
1.0/5
I genuinely think that sales people in the showroom look down their nose at you. They think they are superior. Elliot at least was polite and courteous from an online enquiry and nearly secured my business. But on balance, the poor showroom experience and the better service and deal offered by Stirling Audi meant I bought my £76k Q6 from them.
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Very polite efficient to my enquiry
Verified User
•
Aug 10, 2026
4.0/5
4.0/5
Fast communication after I made an enquiry.
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Honest information about a new q3 .
Verified User
•
Aug 6, 2026
2.0/5
2.0/5
Salesman said he would get in contact with me on the following Monday. It is now Thursday and no sign of communication
Verified User
•
Aug 3, 2026
1.0/5
1.0/5
Too longwinded procedure, saw a car I liked and just needed a trade in value for my current vehicle, had to endure a plethora of unnecessary question on products I didn’t need.
Verified User
•
Jul 31, 2026
5.0/5
5.0/5
Stephen Cumming is an excellent sales person, his attitude and professionalism were exemplary, everything he said he would do happened, I felt a real connection with him and will be recommending him to my family and friends
Verified User
•
Jul 30, 2026
5.0/5
5.0/5
Very clear information for anyone to understand how PCP works.