The service was excellent staff were first class but my vehicle was put in to receive a repair to the AC system that could not be done and I don't have a date when it will be as there is no fix in place at this time that can be implemented.
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Very straightforward. A smooth operation.
Verified User
•
Nov 11, 2023
5.0/5
5.0/5
Customer service was excellent, salesman listened to what we were saying and didn’t push or oversell
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Very efficient serviceVery efficient process for booking, check-in, updating and settling invoice
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Simple to useService carried out as scheduled, kept informed, attentive staff
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Very capable and knowledgeable about the car
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
It was easy to check in online and this saved time when I visited the showroomThe car was delivered by me at the appointed time and collected later at the expected delivery time. I was given full information, the car was clean a d I was treated with courtesy during my visits to the showroom
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Car was dealt with promptly at agreed time and job dealt with quickly. Friendly, polite staff.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Excellent service from start to finish! A specific shout out to Chloe Taylor, could not fault her in any way. I was 400 miles away and essentially buying the car “unseen”, but Chloe made the process incredibly easy and I wouldn’t hesitate to buy another from Lookers in the future!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The service was excellent staff were first class but my vehicle was put in to receive a repair to the AC system that could not be done and I don't have a date when it will be as there is no fix in place at this time that can be implemented.
Verified User
•
Nov 13, 2023
5.0/5
5.0/5
Very straightforward. A smooth operation.
Verified User
•
Nov 11, 2023
5.0/5
5.0/5
Customer service was excellent, salesman listened to what we were saying and didn’t push or oversell
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Excellent customer service
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Very efficient serviceVery efficient process for booking, check-in, updating and settling invoice
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Simple to useService carried out as scheduled, kept informed, attentive staff
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Very capable and knowledgeable about the car
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
It was easy to check in online and this saved time when I visited the showroomThe car was delivered by me at the appointed time and collected later at the expected delivery time. I was given full information, the car was clean a d I was treated with courtesy during my visits to the showroom
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Car was dealt with promptly at agreed time and job dealt with quickly. Friendly, polite staff.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Excellent service from start to finish! A specific shout out to Chloe Taylor, could not fault her in any way. I was 400 miles away and essentially buying the car “unseen”, but Chloe made the process incredibly easy and I wouldn’t hesitate to buy another from Lookers in the future!