Already completed and sent survey last week

Could have done with a bit more instruction on how to work maps telephone etc

I find that all the staff at Glasgow Audi are very good, they are willing to help and ensure someone is dealing with you if you need it. On my recent visit my service advisor was Katrine Bonnar and she excelled at creating a great customer experience, it was clear Katrine listened to me and caught the details that you may have to repeat to others.Don't get me wrong I have no problem repeating and confirming details, I'd rather do that than have a mis-communication but now and again you come across someone like Katrine who is focused and clear on the details which helps you feel assured that everything will be done and any problems will raised to your attention.The car can be the best car in the world but if the service is not there to back the product up then it is really impacts the view of the product overall. I had purchased 3 cars from Glasgow Audi in the past and had went elsewhere for the last 2, based on my recent experience I would definitely be more inclined to return to Glasgow Audi for my next car purchase.Well done Katrine, keep up the good work it does not go unnoticed and is appreciated by customers like myself.Martin Cosgrove.

Excellent service.

All excellent. Only issue is length of time to wait for appointment from original booking.

We looked at an audi a3 the price was slightly dear. When asked if we can do it cheaper would u buy it & we said yes, got told sorry no discount! Price is what it is! But surprisingly a few days later price had been reduced and no phone call to let us know! To think they could've sold it to us on the day we were in first time round..

Overall great service

Alan was very friendly and helpful

Once again the service team at Lookers Audi (Hillington) were on top of there game Scott and the team looked after me and more importantly my daughters car politely, professionally and in a prompt manner, and Stuart in the parts Dept could have not been more informative and helpful. All in all a pleasurable experience, never a chore.