Prior to my service at the Dealership, my dashboard was showing I was due an oil change. Despite my invoice stating the oil had been changed and the computer reset, my dashboard was still showing I was due an oil change, which made me question what work had actually been done to my car. The Dealership is taking steps to remedy this, and my car is being collected on Wed.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Very helpful and friendly service, all commitments kept.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Very good communication and good service
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Outstanding customer service from Chris Connor from start to finish.
Verified User
•
Jan 3, 2023
5.0/5
5.0/5
It was clear from my conversation with Ian Struthers, Market Area Head of Business, that the quality of the leadership had set the tone for the team at Glasgow Audi.Each member of staff was professional, knowledgeable, courteous and friendly. Elliott Townsley, Sales Executive, had all of the above qualities, and additionally, patiently answered all my questions.The complete experience from test drive to purchase was stress free and positive. I will have no hesitation in returning to Lookers - Glasgow Audi for future purchases.
Verified User
•
Jan 3, 2023
5.0/5
5.0/5
Superb Service
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Faultless customer service from Martin, Sif and Paul. Ensured we were happy with vehicle purchased as it was not what we went into see but was the car that stood out for us. Martin was on leave at time of handover but Sif was so patient as he could tell I was a bit apprehensive about the whole process but made sure I was at ease before leaving dealership. Martin kept us updated and supported with all paperwork and talked us through all services available which was reassuring. A great experience from the Glasgow Audi dealership.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Chloe was fantastic and kept communication clear and took me through every step of my car being in.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Prior to my service at the Dealership, my dashboard was showing I was due an oil change. Despite my invoice stating the oil had been changed and the computer reset, my dashboard was still showing I was due an oil change, which made me question what work had actually been done to my car. The Dealership is taking steps to remedy this, and my car is being collected on Wed.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Very helpful and friendly service, all commitments kept.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Very good communication and good service
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Outstanding customer service from Chris Connor from start to finish.
Verified User
•
Jan 3, 2023
5.0/5
5.0/5
It was clear from my conversation with Ian Struthers, Market Area Head of Business, that the quality of the leadership had set the tone for the team at Glasgow Audi.Each member of staff was professional, knowledgeable, courteous and friendly. Elliott Townsley, Sales Executive, had all of the above qualities, and additionally, patiently answered all my questions.The complete experience from test drive to purchase was stress free and positive. I will have no hesitation in returning to Lookers - Glasgow Audi for future purchases.
Verified User
•
Jan 3, 2023
5.0/5
5.0/5
Superb Service
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Faultless customer service from Martin, Sif and Paul. Ensured we were happy with vehicle purchased as it was not what we went into see but was the car that stood out for us. Martin was on leave at time of handover but Sif was so patient as he could tell I was a bit apprehensive about the whole process but made sure I was at ease before leaving dealership. Martin kept us updated and supported with all paperwork and talked us through all services available which was reassuring. A great experience from the Glasgow Audi dealership.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Chloe was fantastic and kept communication clear and took me through every step of my car being in.