I enquired about two cars. The initial contact was good and I visited the showroom on the 5th of November with a second visit on the 11th. During the second visit I made an offer for one of the cars and the sales executive said he would get back to me once he had spoken with his manager. At the time of writing (15th November) there has been no follow up.

Collection process should be quicker, as quick as the drop off process.

Mark was extremely helpful and knowledgable and talked me through the vehicle functions. Very happy with my experience

Very good communication from Katerine Bonnar, my service advisor on the day.

I was kept up to date throughout the process by Paul Maxwell. Given the delays - outwith Audi and Paul's control - he was great at ensure we were happy throughout and up to date.

When I returned home I discovered that the “inspection due” alarm was still sounding on my dashboard. I called you immediately and was assured that I would receive a call back. I am still waiting 3 days later.

Very helpful, but I had already progressed other leads which concluded more quickly on this occasion.

Initially all was well and impressive but that changed, this dealership has a major problem with returning phone calls. Also I had to phone to ask why a car I bought had not been registered in my name to DVLA.......Yet they managed to put road tax on it, none the less it has not put me off Audi although the level of trim and fitted extras on the Q5 is not what I would expect from Audi. Very basic for a car costing £45k. The dealership wants five star feedback...this has to be earned.

David mcvey ,Was very professional in the way he handledThe purchase of my new vehicle as well as thePart exchange.It’s always a pleasure to speak with David when I wish to enquire or purchase a new vehicle .David is a asset to Audi Glasgow.

The overall service from Richard Piper was first class. He was always available to answer any questions I had. He is a real asset to the Glasgow Audi team!