Like to thank Stephen Crane for sorting out the issue prompt and efficient.
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
The guy Kevin who works at the servicing desk was a gentleman and got all the worrying things sorted for me, very much appreciated!
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
No
Verified User
•
Oct 6, 2022
5.0/5
5.0/5
I know was Only Service and Mot but surprised you didn’t find out my interior lights not working.Thanks
Verified User
•
Oct 6, 2022
4.0/5
4.0/5
Pre-sale contact was good however the after sales contact has been poor, I am still awaiting revised Packs 2 & 3 following a change in the day of collection of my car. I have also emailed the sales contact, as I had been advised to do, a number of times now as my car will still not hook up to my Audi account, which is frustrating as it asks for this each time the car ignition is switch on.
Verified User
•
Oct 4, 2022
4.0/5
4.0/5
Everything was good and all back up with a communication emails
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
David Mc Vey is an asset to your company. Very enthusiastic , friendly , knowledgeable & personable. Thank you for everything ! The bottle of wine was just the extra wee touch to make our experience first class.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Basically this was an exploratory review of my options for a PCP , which will not mature till October 2023, when I was present during a standard service appointment. Two sample options were discussed, but I’m going to wait till next March to reevaluate and told your rep to contact me then. This has been agreed and fully understood and accepted by your agent.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
The driver who collected my car was very polite
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Would have been good to have been offered the collect and delivery service
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Like to thank Stephen Crane for sorting out the issue prompt and efficient.
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
The guy Kevin who works at the servicing desk was a gentleman and got all the worrying things sorted for me, very much appreciated!
Verified User
•
Oct 7, 2022
5.0/5
5.0/5
No
Verified User
•
Oct 6, 2022
5.0/5
5.0/5
I know was Only Service and Mot but surprised you didn’t find out my interior lights not working.Thanks
Verified User
•
Oct 6, 2022
4.0/5
4.0/5
Pre-sale contact was good however the after sales contact has been poor, I am still awaiting revised Packs 2 & 3 following a change in the day of collection of my car. I have also emailed the sales contact, as I had been advised to do, a number of times now as my car will still not hook up to my Audi account, which is frustrating as it asks for this each time the car ignition is switch on.
Verified User
•
Oct 4, 2022
4.0/5
4.0/5
Everything was good and all back up with a communication emails
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
David Mc Vey is an asset to your company. Very enthusiastic , friendly , knowledgeable & personable. Thank you for everything ! The bottle of wine was just the extra wee touch to make our experience first class.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Basically this was an exploratory review of my options for a PCP , which will not mature till October 2023, when I was present during a standard service appointment. Two sample options were discussed, but I’m going to wait till next March to reevaluate and told your rep to contact me then. This has been agreed and fully understood and accepted by your agent.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
The driver who collected my car was very polite
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Would have been good to have been offered the collect and delivery service