My car was in for a service under my service plan, scheduled to take 2 to 2.5 hours. After about 2 hours I was advised that that there was an issue with the rear springs. after a discussion I was given a loan car to return home, I received the Audi cam later that afternoon at home. I car was ready the next morning, at a cost of £1100, surprised that this issue occurred with a car of under 14,000 miles and under 5 years old, as always the parts are very expensive.
Verified User
•
Sep 22, 2022
5.0/5
5.0/5
Great service and customer care
Verified User
•
Sep 22, 2022
5.0/5
5.0/5
Sif was brilliant and tried his best for us. We would have bought a car from him but my local dealer managed to find us the same car, so it just made sense to buy the car locally rather than doing an 8 hour round trip.
Verified User
•
Sep 21, 2022
5.0/5
5.0/5
All good
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Brilliant service.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Great service from start to finish . Francesca at your Edinburgh show room has done a great job in explaining and getting me the best deal so thank you
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Gentleman I spoke to was very helpful and knows what I am looking for and said he would keep in touch
Verified User
•
Sep 19, 2022
4.0/5
4.0/5
Sales Executive was very helpful and provided all the necessary information.It would have been helpful if information was provided both electronically and with an accompanying paper copy. Electronic signature quite difficult.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Stephen was very helpful and did not apply any pressure at all to buy as I was not in a position to purchase a vehicle.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My car was in for a service under my service plan, scheduled to take 2 to 2.5 hours. After about 2 hours I was advised that that there was an issue with the rear springs. after a discussion I was given a loan car to return home, I received the Audi cam later that afternoon at home. I car was ready the next morning, at a cost of £1100, surprised that this issue occurred with a car of under 14,000 miles and under 5 years old, as always the parts are very expensive.
Verified User
•
Sep 22, 2022
5.0/5
5.0/5
Great service and customer care
Verified User
•
Sep 22, 2022
5.0/5
5.0/5
Sif was brilliant and tried his best for us. We would have bought a car from him but my local dealer managed to find us the same car, so it just made sense to buy the car locally rather than doing an 8 hour round trip.
Verified User
•
Sep 21, 2022
5.0/5
5.0/5
All good
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Brilliant service.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Great service from start to finish . Francesca at your Edinburgh show room has done a great job in explaining and getting me the best deal so thank you
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Gentleman I spoke to was very helpful and knows what I am looking for and said he would keep in touch
Verified User
•
Sep 19, 2022
4.0/5
4.0/5
Sales Executive was very helpful and provided all the necessary information.It would have been helpful if information was provided both electronically and with an accompanying paper copy. Electronic signature quite difficult.
Verified User
•
Sep 19, 2022
5.0/5
5.0/5
Stephen was very helpful and did not apply any pressure at all to buy as I was not in a position to purchase a vehicle.